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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13080 reviews)

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4.88

Based on 13,080 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Highly recommend ! Value for money!

Excellent value car insurance policies. I already started recommending to friends and family. Reviewed on: 29th July 2020

Recommended to friends and family!

Quote was quick and easy, website easy to navigate. An excellent solution for those who commute and don’t cover many miles in an average week. App is user friendly and way to update details where required. Reviewed on: 1st August 2019

Fantastic company

Highly recommend very happy customer Reviewed on: 1st August 2019

Easy and transparent

These guys and girls have been helpful. A small statement, but in the world of any insurance it is make make make. Hidden charges, trust issues and the hard sell is how it normally works. I am in a situation where I do not have much money, need a car because of parents with ill health but don’t need to drive the car much. This is where By Miles excels. Easy, transparent, fair and key to me (and others) with low incomes, with a real need, to be able to own a vehicle. Reviewed on: 1st August 2019

Great value, great service

Their limited mileage policy is good value for cars that are not used on a regular basis. The policy was easy to set up and customer service seems on the ball. Reviewed on: 1st August 2019

By Miles excellent review

Easy to use and understand. Help is always there if you need it. Good value for money as I use my car only when I use it at 8p a mile. Friendly staff. Saved me money on my car insurance. Recommended for deffo. Reviewed on: 1st August 2019

A Last FAIR insurance

As someone who does very little mileage I was delighted to find this company where my payment is not subsidising the high-milers. Reviewed on: 1st August 2019

Cheaper by miles

Saw a advert for savings by less miles driving. Checked out the advert and got a quote. Much cheaper than current provider so did the swap. Immediately got a £50 reward credit and later by recommending by miles another £50. Really good customer relations and extreme good user friendly app. Would highlight recommend the value and service to everybody Reviewed on: 1st August 2019

The insurance for low use drivers

Ideal for those that do not use their car very much anymore and consequently have a low mileage. Reviewed on: 1st August 2019

Great insurance

Cheaper than my renewal quote, fantastic customer service, easy to use app! I know exactly how much my journeys are costing and love the app. Looking forward to more wonderful things on the app. Reviewed on: 1st August 2019

Insurance company outside the box

I bought my insurance policy with By Miles in March 2019 and can honestly say that I have not looked back at my decision. The ease of process from signing up to the delivery of the tracker and installation was more than straight forward. I only due a limited amount of miles per week in my car and By Miles matched everything that I was looking for with their pay as you drive insurance, I am very happy with By Miles. Reviewed on: 1st August 2019

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