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By Miles: Car insurance reviews

4.88
Based on 13,080 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Highly recommend ! Value for money!

5
Excellent value car insurance policies. I already started recommending to friends and family. Reviewed on: 29th July 2020

Good service, good price. What else could you want?

5
Questions answered quickly and positively. No hidden costs. Does what it says on the tin. Reviewed on: 1st August 2019

Absolute game changer

5
When it came to the usual time of looking to renew my car insurance, I was expecting much of the same crazy amounts coming up. Then I saw bymiles. How they work is so much better! You only pay insurance for the miles you do! This is the first time I've seen something like this and I am so glad I chose them. It was so easy to set up, the app is user friendly and you can clearly see how much you are going to pay as it tells you an overall and price per journey. It even has a safety feature where it tracks your car which I like. I couldn't be more happier with bymiles. I have already told everyone I know to use bymiles! Reviewed on: 1st August 2019

Disruptive Technology at it's best

5
This is how things should be - a new model - nicely presented, well executed and improving choice and value for the consumer. Excellent app, hardware that 'just works' and value for money. Reviewed on: 1st August 2019

Fantastic for those who do low miles

5
Having not been insured for a couple of years I was getting huge insurance quotes, compounded by the fact I would only be using my car for less than 5000 miles per year. By Miles should save me £300 over “normal” insurance. It was really easy to sign up and the black box simple to fit. I would definitely recommend ByMiles to others! Reviewed on: 1st August 2019

thousands of pounds wasted with OTHER insurers (!!!)

5
I am a low mileage driver of an electric car. Previously my policy has cost me HEAPS of money, until I found BY MILES which takes into account drivers who clock up low mileage. The initial premium is affordable and each journey I make costs me mere pennies. It is by far the best way for low mileage drivers. About time other insurers took note. Reviewed on: 1st August 2019

Easy

5
Easy to set up. Easy to use. Easy to keep track of your miles with the app Reviewed on: 1st August 2019

Unbeatable price and service

5
Very happy with the service provided and overall product Reviewed on: 1st August 2019

Purfect policy

5
This is what I've been looking for, a policy that takes mileage into consideration. The set up is so simple and it has saved me a lot of money. Reviewed on: 1st August 2019

Cheaper, and fantastic customer service

5
I love it for the fact I can keep a check on my millage and how it's costing me a month is still cheaper than buying an annual policy. Reviewed on: 1st August 2019

Fantastic brilliant easy car insurance!

5
Love how my journeys are recorded. I look forward to seeing my days journeys when I arrive back home Reviewed on: 1st August 2019