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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.90

Based on 13,081 reviews, last reviewed 17th Oct 2025

91% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Pay for what you use ? Sign me up.

Right, here we go. There's companies out there that pay for miles you use. Companies I rather not list for publicity purposes. So far, Miles has set out to achieve what other companies have yet to realise. Customer satisfaction. I sadly wasn't picked for the trial, but this company isn't out to get money, BUT to help me save ? It's that older generation who's trying to be cool and funky to keep up with the new generation. It adds the fun back into driving. That's what being a car insurance company is about. Keep it up, and the prices down lads. Gives me a chance to use that extra dosh for a cheeky kebab. Ray. Reviewed on: 27th September 2017

Fast and efficient response to queries.

Fast and efficient response to queries. Constant updates and easy to use app. Reviewed on: 19th August 2025

For people like who don't drive so much, it's a good...

For people like who don't drive so much, it's a good deal. Reviewed on: 19th August 2025

Easy to follow and a perfect check on my milage, dri...

Easy to follow and a perfect check on my milage, driving and insurance helping me to be a better driver Reviewed on: 19th August 2025

Swift response to my queries; value for money

Swift response to my queries; value for money Reviewed on: 19th August 2025

ByMiles is ByFar the best car insurance provider.

ByMiles is by far the best provider for car insurance. Excellent customer service, its the best way, and fairest way to do your insurance, it does what it says, Pay by the miles you do, I cannot fault it Reviewed on: 19th August 2025

By miles best value

My experience them is excellent they're very professional and friendly when dealing with enquiries very good customers service Reviewed on: 19th August 2025

Quick and easy to sign up.

Quick and easy to sign up. Managed to sort out on the same day. Reviewed on: 19th August 2025

Initially I was apprehensive to join another insuran...

Initially I was apprehensive to join another insurance after being with my previous one for so long but By Miles was by far the fairest and cheapest option. Transition was smooth and they have amazing customer service. Better than my previous insurer. Reviewed on: 19th August 2025

Very satisfied with every aspect of the policy & cus...

Very satisfied with every aspect of the policy & customer service answering any questions Reviewed on: 19th August 2025

By miles are really good for low mileage drivers.

By miles are really good for low mileage drivers. I love this car insurance!! Reviewed on: 19th August 2025

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