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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Highly recommend ! Value for money!

5
Excellent value car insurance policies. I already started recommending to friends and family. Reviewed on: 29th July 2020

New experience

5
Good insurance, new ideas fantastic, saving money Reviewed on: 18th August 2022

Fantastic insurance company

5
Very easy to set up account , app works fantastic, very reasonable price, iv saved a lot of money since i made the chance to become a member of By Miles insurance Reviewed on: 18th August 2022

Easy to use insurance provider

5
This insurance policy was simple to set up and the app is very user friendly. I like that it updates me every time I have driven and how much it has cost me. It makes me more conscious of how any miles I am doing. Definitely a good provider to use if you don't dry too far a distance every month e.g. I use my car for shipping trips and to and from work. Reviewed on: 18th August 2022

Amazing insurance company and service

5
The best thing i like about Bymiles is i have to pay only for what i use and i use my car very less. So it is right choice for me. The customer service is also very good and they are prompt with the replies. So iam overall satisfied. Reviewed on: 18th August 2022

Easy insurance

5
I tried this newer form of insurance and it works so well. I know how much my car is costing per journey, with updates immediately after I drive. I can also access my car to check for any issues, and locate my cars whereabouts. It’s easy to contact them, and I recently changed my car and gave the details online and my insurance premium was updated immediately. Very easy to use, and I wouldn’t change back to a traditional insurance company. Reviewed on: 18th August 2022

Brilliant idea for pay as you go insurance

5
Brilliant idea for pay as you go insurance, all insurance company should follow this type of method and do not over charge their customers. Reviewed on: 18th August 2022

Best insurance for cars by miles

5
Excellent by miles. I’m really happy with my insurance policy. Reviewed on: 18th August 2022

Great service and app

5
Just pay for your essential travel. No need to pay for no-driving days. Great way to save money. Reviewed on: 18th August 2022

Transparent and Fair

5
The set up process was simple. Great pricing. No hidden costs. Great post sales service too. Definitely recommend Reviewed on: 18th August 2022

The best by miles

5
Someone needed to shake up car insurance to cater for people who are not so reliant on their cars. My partner and I drive maybe 20-40 miles per month and this saves us bags of cash as well as incentivising us to cycle and walk more. Also have to give a hat tip to the UX designers who designed the onboarding/sign-up process because it was so incredibly smooth. Thanks! Reviewed on: 18th August 2022