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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Very good

5
Good customer service and fast service Reviewed on: 17th August 2022

Flexible insurance

5
Perfect if you do moderate mileage. Good interactive app. Feels more than just an insurer Reviewed on: 17th August 2022

Excellent

5
Easy to use App, efficient customer service and excellent value for a relatively low mileage road user. Reviewed on: 17th August 2022

Would most definitely recommend

5
By miles was an easy and stress free experience when picking my car insurance. Everything was straight forward to set up and if I needed help it was always available on the app. Overall 10/10. Reviewed on: 17th August 2022

Win a £1000

5
Best of the best company since i join them last year excellent working team they have Reviewed on: 17th August 2022

Awesome

5
Amazing customer services, really helpful & polite. The insurance was a fantastic price & so easy to arrange & renew. I'll definitely be sticking with By Miles. They deserve too win 100%. Reviewed on: 17th August 2022

Great company

5
I am just amazed to the fact I discovered by miles which is very different of all the others companies I have been with. By miles is by far my best insurance company now. Reviewed on: 17th August 2022

Best value for money yet!

5
Couldn’t agree more than, for paying for the miles you drive, on the road less and you even pay less ! Just spot on Reviewed on: 17th August 2022

100% Suitable for my needs

5
I have very low annual mileage and this type of insurance is ideal for me since in use or not my car needs cover and this policy meets my needs at the lowest cost Reviewed on: 17th August 2022

Good value

5
Have a car that you don't drive much or have a second car, By Miles is the perfect choice. Reviewed on: 17th August 2022

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