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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

BEST WAY TO INSURE!!!

5
If your annual mileage is low you will save money. You just pay for the miles you drive, what could be better! It seems a fairer way to insure and also saves money. I always obtain their quote first and find it is always unbeatable! Reviewed on: 16th August 2022
B. Gill's avatar
B. Gill

best car insurance ever

5
excellent service I ever got from no other company but by mile Reviewed on: 16th August 2022
Ghazi's avatar
Ghazi

super fantastic

5
Customer service is amazing and I’ve had not problems so far everything is running so smoothly and in all honesty with all this home crisis and money crisis going on it’s such an affordable insurance and paying by how many miles you do is great and affordable. It’s an insurance that thinks about it’s customers and community especially in such hard times. Reviewed on: 16th August 2022
Maria shafiq's avatar
Maria shafiq

Car insurance

5
Very good competitive price and totally satisfied with all features Reviewed on: 16th August 2022
Linda Lawton's avatar
Linda Lawton

The company and a simple, easy and cost effective way to insure your vehicle.

5
I have insured my car with ByMiles over the past year or so and they are very easy to communicate with, no fuss and resolve and issues quickly. Reviewed on: 16th August 2022
Emma's avatar
Emma

Good price

5
Very nice service n very good price Reviewed on: 16th August 2022
Atmar Sumer's avatar
Atmar Sumer

Great insurance company

5
I ha e been driving for 28 years and I have never had such a great experience with an insurance company the value for money is fantastic and the customer service exceptional would recommend to everybody Reviewed on: 16th August 2022
Charmaine Le Verdeaux's avatar
Charmaine Le Verdeaux

Best car insurance By Miles

5
Saved an estimated £250 a year it could be more as my average monthly payment has been lower then estimated. I have already recommended to friends doing similar mileage to me. Very is to apply online and the app provides all the info you need Reviewed on: 16th August 2022
MAC Jones's avatar
MAC Jones

Simply the best By Miles!!!

5
By Miles has been everything I needed and more!!! You are able to check the health of your car via the app which is a nice bonus. I've been able to keep track of the monthly amount of miles simply via the app which updates automatically and found to be very accurate. Very happy that I insured via By Miles and will 100% be returning. Reviewed on: 16th August 2022
Kamran Hanif 's avatar
Kamran Hanif

Great affordable insurance

4
way this insurance company works is easy to follow and it is great that paying for the miles that you drive saves money for the people who doesn’t use the car that often. Reviewed on: 16th August 2022
Ilkay's avatar
Ilkay

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