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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Brilliant service

5
Enjoyed the service and loved the way they speak to me absolutely brilliant welled trained and beautiful company Reviewed on: 10th August 2021
WorldWide Life's avatar
WorldWide Life

Excellent service

5
It’s make you very well organised and efficient Reviewed on: 10th August 2021
derejetegegn@yahoo.co.uk's avatar
[email protected]

Great value

5
Best prices if you don’t use your car often. Reviewed on: 9th August 2021
J's avatar
J

Easily managed and super cheap

5
Easily the best insurance around, even if you do lots of miles it still can work out so much cheaper than your usual quotes. Iv had black box's in the past that monitor your driving performance but they are pointless, the discount you get is a joke. I'm about to get this policy discounted and they have knocked off so much it's unbelievable. Would recommend them to everybody. Reviewed on: 9th August 2021
Ben's avatar
Ben

Half the cost of my previous insurers

5
I wish I'd been aware of By Miles earlier, because I now have the same coverage as with my previous insurer, but at around half the cost. I do as little driving as possible, so having pay-as you-go insurance is very helpful financially. I also love how the app shows me the exact route I've taken, with start and finish times, and the precise mileage I've driven. Reviewed on: 9th August 2021
Pete's avatar
Pete

Very reasonable cost

5
As I am using my company car for most of miles, family car is used for only shopping, cost per miles is good to keep Reviewed on: 9th August 2021
Ilhyun's avatar
Ilhyun

Great company

5
With the green issue use less miles and get rewarded Reviewed on: 9th August 2021
David wild's avatar
David wild

Easy, Fast and value

5
I have been with you for a few months now and it is proving to be a very good company, I drive my car very rarely so it works out way better. Reviewed on: 9th August 2021
Andrew Hunt's avatar
Andrew Hunt

Excellent service

5
Excellent service very good customer service easy to deal with app Reviewed on: 9th August 2021
Noman Butt's avatar
Noman Butt

very fair way of providing low milage insurance

5
by using BY MILES i am saving over £220 anually as i never cover more than 4000 miles a year Reviewed on: 9th August 2021
brian robinson's avatar
brian robinson

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