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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great service, affordable Prices

5
My experience with By miles has been really good. Easy and quick to set up the insurance. Great customer service and very affordable. Reviewed on: 5th August 2021

The dogs wasits of car insurers

5
Where do I begin. As per their name suggests, this insurer is the best by miles. They are current, clearly align to the needs of their customers, responsive and unique, both in their offer and how they deal with their most important stakeholders...us customers. Above all, they have an element of fun, both in their branding and the messages they deliver, are honest and realiable and allow customers with impeccable records to finally own the car they deserve. I personally was tired of not being able to own my dream car due to inflated prices to insure it. This policy allows me to drive the car I want and rewards me for my NCB and impeccable driving record and I thank them dearly. And .......the award goes to.....THESE GUYS for being excellent examples in their field. Reviewed on: 5th August 2021

Cheap & Easy

5
Sounds nasty, but really isn’t! So simple to install the tracker, app is accurate and updates constantly so able to check mileage/costs. The best annual quote and ideal for me as I do so few miles, but it’s cheap enough if I do need to drive more. Thank you for this much easier way to afford car insurance. Reviewed on: 5th August 2021

A fresh start for car insurance

5
This is how car insurance should be. Use your car less then pay less, use it more, you are more of a risk, so pay more! Reviewed on: 5th August 2021

Great insurance

5
Great value of money with very fair price also fabulous saving option with by Miles. Reviewed on: 5th August 2021

I'm so pleased with My Miles insurance - I can't stop telling everyone about it!

5
As I travel only a few miles each week, I was so pleased to find My Miles insurance for my car as it is so reasonable compared to other insurances. It really makes sense to use My Miles, & I cannot stop telling my friends about it! Reviewed on: 5th August 2021

Excellent

5
So far I enjoyed By Miles car insurance. Its really easy to use. I have every journey update and cost. Really great app and service. Reviewed on: 5th August 2021

Best insurer

5
Cheap, easy, good!!!!!!!!!!!!!!! Reviewed on: 5th August 2021

Great concept

5
Great that you pay for the mileage Reviewed on: 5th August 2021

The New Way of Insuring your car

5
By Miles is a fab company and saves me a lot of money each year as it is based on the miles I travel. So if I don't travel much in a month, my payment is low and has been as low as £12 - much better than the £90 per month I was paying last year! I recommend that everyone should get a quote when your insurance is due for renewal - it's a very fair system. Reviewed on: 5th August 2021