Write a review

Go to business site

By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

View other By Miles products

4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

Read all reviews See your review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Very fairly priced!

Fair price given you only pay for the amount you drive! Reviewed on: 5th August 2021

Amazing

Very pleased with the service and will definitely recommend it to my friends Reviewed on: 5th August 2021

Unique Idea

Well, I love the idea of just paying for the miles I do! AND, as an added bonus, I now do not just jump into the car to go to the local shops. I walk. Saving me money and keeping me fit! Seems to be saving me money already. Reviewed on: 5th August 2021

Simple pay as you go car insurance.

As a motorist who does less than 5000 miles in a year, this system is marvellous, ensuring that I only pay for the miles travelled, after paying the initial "deposit ". Reviewed on: 5th August 2021

Good miles

First time I cheqed this on line it was cheaper then wen I went back it had gone up for the up front payment but still luv it cos don’t do a lot of milage and I introduced a friend and got fifty pounds back so not paying anything just yet luv it Reviewed on: 5th August 2021

what I had been looking for!

simple straightforward service ***************************** Reviewed on: 5th August 2021

easy to manage

no problems at all, bill e-mailed each month, money taken out of my account and I receive a receipt. Plain basic simple but very effective. Reviewed on: 5th August 2021

Other car insurers, please pay attention.

From quote to purchase, to Miles Tracker activation, I haven’t seen anything this straightforward and easy in a LONG time. Easy to understand, well priced, clear documentation, and quick to reply via chat with queries. The rest of the car insurance sector needs to sit up and pay attention. Reviewed on: 5th August 2021

100% Flexible and Value-for-money

This has been the easiest insurance set-up that I have experienced. The box-black fitted neatly and out-of-sight and using the App to check and manage my car insurance was simply superb. If they remain competitive, I will definitely extend my insurance with them. Reviewed on: 5th August 2021

Excellent insurance company

Great customer service when renewing my policy. I haven't used the claim process yet and I hope I don't but ByMiles saved me at least £300 each year compared to other insurance companies. This is my second year with them so far and they are honest because they offered me same renewal price as new customer which rarely happens these days to existing customers. Reviewed on: 5th August 2021

Alternative products

Car insurance (discontinued)
from Sabre Insurance 3.70 from 25 reviews
Car insurance
from NFU Mutual 4.30 from 48 reviews
Car insurance (discontinued)
from 4 Young Drivers (inactive company) 3.64 from 20 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub