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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Highly recommended

Great concept, easy to use, better value than competitors. Reviewed on: 5th August 2021

The future of car insurance

ByMiles offers such an excellent insurance package that I have very few complaints with it. An easy sign-up process, a brilliant app that gives me everything I need in relation to my car insurance right on the app, from how much I've driven, my monthly premiums, any contact details. The pay by mile premium model is the right option for many who are telecommuting or simply looking to reduce their utilisation of a carbon-emitting vehicle. Reviewed on: 5th August 2021

Excellent service

This is the first month I love the app and how you are kept up to date on every journey it's very easy to use and navigate round. I will highly recommend to my friends and family Reviewed on: 5th August 2021

Clear and user friendly insurance and App

Clear and user friendly insurance. Good and quick support with transparent information on when chatting to a bot and a human where able to resolve an initial problem with the App very quickly. App is user friendly with all the information you need easily accessible. Reviewed on: 5th August 2021

Amazingly simple yet brilliant car insurance!

As a recent widow and moving to a new home in a city, I needed to find a car insurance that not only reflected the importance of getting good value for money, but, also one that dove-tailed in with the fact that I now live in a city- space and that my car useage was quite different to the rural useage I previously enjoyed.I can now make sure by using By Miles insurance that I not only help myself by paying only for the miles I travel and what a blessing that is! but also for helping me become more aware of how I can make a difference, however big or small that may be, to the planet. I'm so lucky to have a bus pass and a car, so that enables me to plan my journeys around the 'brilliant county of Yorkshire' in the best way that I can.I'm able to take a car journey, ride on a tram, bus, coach, or train and by having this choice I know I'm travelling in the best and most optimum way possible. ByMiles car insurance has afforded me the most competitive but also the one of the most ecologically planetary aware ways of travelling, not just at this time, but also into the future and for that reason alone ByMiles wins my support as a satisfied customer every time.I can happily recommend ByMiles as a great way to insure your car. Reviewed on: 5th August 2021

Best for people who dont drive much

This is the best plan for me as I dont drive very long distances. This is really helpful in keeping my costs down and environmentally friendly as I'm now conscious of whether to use my car for every short trip or not. Now that most people of working from home, this should be very useful for everyone. Reviewed on: 5th August 2021

Very pleased

For years I have felt car insurance has been unfair as I do little mileage but pay the same as someone who does twice the amount. Now I feel I am paying what I should be. The level of customer service has also been ourstanding, with virtually no wait times or they get back to me via email very quickly Reviewed on: 5th August 2021

A great idea executed brilliantly

Not had any claims yet but all other aspects run brilliantly Reviewed on: 5th August 2021

Great Service

Great service. Great option for somebody who doesn’t drive many miles like me and saves a lot of money unlike other car insurance. The miles tracker and app not only track your miles but also advise if there are any faults on the car and gives you the codes. Reviewed on: 5th August 2021

Wow!!!!

A great way to keep track of car miles. Reviewed on: 5th August 2021

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