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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Unique service

Really enjoying this innovative product, its cost saving and encourgaes drivers to environmentally freindly. Reviewed on: 5th August 2021

No hassle car insurance

So easy and no big bills great service Reviewed on: 5th August 2021

pay as you go insurence

very pleased with this product so far Reviewed on: 5th August 2021

Fair Deal

Insurance has not been fairer and economical Reviewed on: 5th August 2021

Just knowing coveted

Knowing exactly what your paying daily Reviewed on: 5th August 2021

Bymiles the best

My customer service experience from the start has been excellent with easy to contact support and friendly informstive staff available when needed. Excellent value and a convenient method of payment. Everything needed. Reviewed on: 5th August 2021

Great insurers

Friendly and helpful customer service, easy to make changes via their app. Works out to be one of the cheapest insurance especially with working from home and not driving as much Reviewed on: 5th August 2021

REWARDS FOR LESS

After retiring I found that the cost of insuring my car had gone out of kilter as the car was generally parked on the drive all day. After seeing an ad for by miles I tried it and slashed over 1/3 from my insurance costs, brilliant thankyou Reviewed on: 5th August 2021

Customer Service response.

Good quick responsive customer service. I have had a few issues with the gps tracking. Reviewed on: 5th August 2021

Amazing to have by miles as my car insurance provider the service is just great!

The information and service they provide everytime is outstanding Reviewed on: 5th August 2021

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