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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great insurance company saves money whilst you drive

5
I like it because I can see what I spend every month and the app is good you feel safe knowing your car is tracked and you can see if there is a problem with your car Reviewed on: 5th August 2021

Very good I like by miles there very good

5
Very very good company good lnsurance Reviewed on: 5th August 2021

Great idea for low mileage users

5
It's very helpful to know the mileage you've done and the cost. Reviewed on: 5th August 2021

Fantastic phone service and Gmail

5
No hassle and straight to work out Reviewed on: 5th August 2021

Win yes please

5
Great service would recommend and would really like to get the chance to win thank you . Reviewed on: 5th August 2021

Excellent very cheap compared to others and very useful app.

5
Buy miles is by far the best insurance company I have ever used, I have saved a fortune with the company and realised that I was getting ripped off for years, The app is excellent and very useful when going on long journeys as you can run a diagnostic on your car, Also very useful if like me you manage to forget where you parked your car in the first place Reviewed on: 5th August 2021

Best insurance company around

5
This company was recommended to me by my friend and I have not stopped recommending it to other people since I joined. It is incredible value for money, excellent customer communication and I am so glad I made the switch! Reviewed on: 5th August 2021

Easy to use and fair price

5
By Miles was the cheapest insurance plan for me, regardless of how many miles I drive due to their mileage cap, but as it turns out I don't drive as much as I initially thought I did and so I've actually saved money too! It's really easy to set up and the pricing is fair, based on what you actually use. I won't go back to a normal insurance plan after this! Reviewed on: 5th August 2021

Amazing idea

5
Very impressed and a great idea. I have already told family and friends about this insurance company. Also a very friendly team that a helpful. Reviewed on: 5th August 2021

Fair Insurance Fair Prices

5
When looking at my insurance renewal based on my actual miles I was sceptical with ByMiles being the most competitive. My miles were much less now I am working from home but my existing insurer seemed to just want to increase my premium. I read the great reviews on ByMiles and took out a policy. Miles tracker was easy to fit. My old insurer rang me to see if I was renewing, I said “no” and they suddenly knocked £200 off without me giving out ByMiles’ premium. Trust lost along with my business. Viva ByMiles Reviewed on: 5th August 2021