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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Would recommend for low mileage drivers

I have used ByMiles for 2 years and have been very happy with the service. My insurance costs about 1/3 what it did before I switched. Reviewed on: 4th August 2021

Cheapest insurance

Nearly a year ago I took an insurance with By Miles and comparing with other companies, they offered the cheapest one, bit over 5 pence per mile, plus an upfront payment. Reviewed on: 4th August 2021

Phenomenally cost effective and efficient

For anyone on mid to low mileage, surely the cheapest insurance going. The app is brilliant as well, all the key info there, you can track your mileage as you go if you wish, plus loads of great extras such as 'find my car'. Reviewed on: 4th August 2021

All good

All good with By miles. Maximum cost would only be the same as other insurers. I've done less miles and therefore costs less and it's akin to pay as you drive. What's not to like. Reviewed on: 4th August 2021

Ideal insurance

Very happy with the service provided, it saves money and excellent customer service Reviewed on: 4th August 2021

10000000000000 stars

By miles are just so great. Everything from my first enquiry to them to 15 months into my insurance policy with them, has been first class. Great customer service and fantastic value for money. I’m never looking back!! Reviewed on: 4th August 2021

Best insurance company

Can’t fault them, its actually nice to be charged accordingly to how much you drive your car. A lot of people last year and throughout the pandemic hardly drove so why would I want to pay a large amount of money for my car to be stuck on the drive? Makes no sense to me. Reviewed on: 4th August 2021

best way to save money on car insurance and to drive less so good for environment.

as single parent, its always helpful when you save on annual insurance cost. Having to pay by mile makes me think, do I need to drive, can I take alternative routes, hence less pollution. I have used car less on short distances and walked more. By miles has got the best customer service, do not take days or even hours and hours to respond, and always respond with that you want to hear. Reviewed on: 4th August 2021

The best insurance

By miles has been the best car insurance I’ve ever used, the fact I get told how much each journey that I’ve done costs really helps me out, and having to only pay a small amount every month depending on how much you drive is a huge plus no having to pay ridiculous amounts every month, also the by miles miles tracker is very easy to install and also works as a security device as it can tell you where your car is and also can perform basic health checks on the car to make sure everything is okay, very pleased with the company. Reviewed on: 4th August 2021

mr g d amin

in short the dealing with the BY MILES was easy and straight forward Reviewed on: 4th August 2021

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