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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Very happy.customer since 2018

5
Great service, any queries answered same day or referred. The app is very user friendly and informative. I will remain a customer for as long as I have a car to insure. Reviewed on: 4th August 2021

Fair Value Car Insurance

5
Reasonable car insurance charges by miles driven but with full coverage Reviewed on: 4th August 2021

Simple, fair and unique

5
Bymiles is the first insurer I have ever been with that actually offers a lower premium on renewal! Customer service is quick and easy to contact and really helpful. The best insurance company I have ever dealt with :) Reviewed on: 4th August 2021

Utterly Fantastic

5
Utterly fantastic not only an insurance company but the App has easy to use fantastic tools Reviewed on: 4th August 2021

Beat insurance by far

5
Bymiles insurance is the best insurance. It is the cheapest around and can track how much each mile will cost you. More importantly the communication is spot on thank you Reviewed on: 4th August 2021

Great price and very user friendly

5
I don’t use my car very often at the minute so this insurance is just perfect for me. Would highly recommend! Reviewed on: 4th August 2021

So convenient

5
Such a good idea, only paying for the miles I actually drive! Reviewed on: 4th August 2021

Really easy to use and clear what you pay

5
Really easy to use and clear what you pay. Very pleased so far Reviewed on: 4th August 2021

Cost efficient car insurance

5
Very good and helpful customer service. This product teaches us to be more aware of our spending and general usage of vehicle energy. Hopefully perhaps a more positive impact on our environment as well! Reviewed on: 4th August 2021

customer satisfaction and delight

5
by miles makes it easy to manage your costs and milage when using multiple vehicles. It helps keep track of multiple journies when cahrges are involved and is cheaper than fixed price insurance, YOU are in control not the Insurance Company. Reviewed on: 4th August 2021