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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Awesome insurers

5
They really went above and beyond when i had a little accident. Amazing customer service. Reviewed on: 4th August 2021

Great Company

5
Such an easy set up and glad I'm saving money on my car insurance. Reviewed on: 4th August 2021

Very prompt good service

5
Nothing is too much trouble ,always prompt. Only takes a few mins to sort out your question. Reviewed on: 4th August 2021

Great service

5
Great value, great service, happy customer. Reviewed on: 4th August 2021

Fair and reliable

5
The best and cheapest insurance i ever had,i personally recommended specially less traver like me Reviewed on: 4th August 2021

Transparent costs

5
I choose by miles for cost transparency and it's fantastic. I have all my trips logged and clear visibility of the costs. Also they lowered my charge when moved to Scotland. Reviewed on: 4th August 2021

Excellent insurance for low mileage drivers

5
Very happy with by miles, I was referred by my friend and we both got £50 credit to our policies. I will most definitely will be referring friends and family. Reviewed on: 4th August 2021

I am happy with this assurance

5
Perfect nice company I am so happy Reviewed on: 4th August 2021

Stress free and much cheaper

5
I saved so much money on my policy by switching to By Miles. I can also keep a track on my balance with their very helpful app and notifications. Reviewed on: 4th August 2021

Excellent

5
For a driver who has low annual mileage this is a must. It has saved me a lot of money. Reviewed on: 4th August 2021

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