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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Excellent service, great money saver

5
The app is excellent and easy to use, very informative. Bymiles is a no-brainer for anyone who drives relatively few miles Reviewed on: 4th August 2021

Amazing service!!!!

5
Very happy with Bymiles, quick responses when talking to constomer services, love the fact they cap at 10000 miles, the less you use your care the less you pay......Amazing Reviewed on: 4th August 2021

Cheap and cheerful :)

5
I save at least £40 per month by using ByMiles as I’m only paying for the miles I drive. It’s a great policy to have if you don’t do lots of driving. Reviewed on: 4th August 2021

Good value for money

4
Very good service and good value for money provided you don't drive long distances regularly. Reviewed on: 4th August 2021

I've recommended bymiles to everyone I know

5
By miles halfed my insurance the first year,this year they knocked 1.1pence to 2.8pence a mile I've never had a lower rate from an insurance company when up for renewal Reviewed on: 4th August 2021

Best insurance

5
There is no insurance like BY MILES. Join now!!!! Reviewed on: 4th August 2021

Simply the best!

5
My wife referred me to By Miles and I wish I had known about it sooner. It’s been so good to just pay for the trips that you do especially as we have all had to work differently due to COVID-19. I’m so impressed with the service. Reviewed on: 4th August 2021

Easy to deal with and always very helpful

5
As I drive a company vehicle most of the week this is perfect for me and my family Reviewed on: 4th August 2021

Great choice for a cost-effective insurance

5
So far it's working really well, no hidden charges, price per mile reasonable, overall great savings for me! Reviewed on: 4th August 2021

Pay for what you use with an obd reader as bonus

5
I work part time and on call. It fits in my budget as I only pay what I use. Having the obd reader is also a bonus as it would help me detect if there's something wrong with the car. Customer service is fast and friendly. I would recommend to my family and friends. Reviewed on: 4th August 2021