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By Miles: Car insurance reviews

4.88
Based on 13,080 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Easy peasy

5
From the start to end by miles as been brilliant, great customer service too Reviewed on: 4th August 2021

Great worthwhile Service

5
Fast Postage of the Tracker, Great prices and covers the policy you need, what else do you need from a Car Insurance. Reviewed on: 4th August 2021

Review

5
For me this insurance provider is very good ..I pay less than a half of what I used tobpay and it makes you conscious of how much driving you do which actually makes you walk for short journeys and therefore better on the environment..I am very happy Reviewed on: 4th August 2021

Perfect for people who work away

5
I work away, so my car can go months with very little use (only ran once or twice a week by partner mostly with occasional trips). So when a monthly payment of less than £1 (on average) comes out, I can't complain! When I'm home it is still very competitive. Works out super cheap for me over the year, so would recommend. The app is also great! Reviewed on: 4th August 2021

Excellent

5
Amazing service, always on stand by to help and assist with every call. Reviewed on: 4th August 2021

Excellent service amazing value for money.

5
Half the cost of all the comparison sites put together. Friendly online service. 100% happy. Reviewed on: 4th August 2021

Excellent Service and Value for money

5
I am 74 years old and feel that car insurers increase premiums for someone my age. I did a price comparison and Just Miles came out top for me and my 3 year old Audi A4. I feel very well looked after and I've significantly reduced the cost of my car insurance. Reviewed on: 4th August 2021

DRIVE AS YOU GO AND SAVE MONEY

5
Great company and customer service. Good way to keep track of everything. Reviewed on: 4th August 2021

Great insurance for low mileage driving

5
Great insurance and easy to set up. No nonsense quotes Reviewed on: 4th August 2021

The best insurance company!

5
When I got my new car, I had over the TOP quotes by other companies which made me think oh no, what have I done. But then I came across ByMiles! Quoted an annual cost 75% cheaper than what would have been elsewhere, along with pennies per mile made! My insurance is so LOW every month, I'm still gobsmacked after two years of being with them. All in all I look at around £400 for my insurance per year. For a BMW. Incredible. Compared to the £1400 I was quoted! So straight forward, easy app to use and keep an eye on my miles, handy numbers for any emergencies etc, definitely a cut above the rest! I've recommended to so many people too. A great company that need to keep thriving! Reviewed on: 4th August 2021