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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

The best insurance

5
I'm so happy that I pay my insurance monthly pending on how many miles I have traveled in my car, I rarely drive long journeys, if I do it is still so so cheap to pay by the miles that I have traveled. Reviewed on: 4th August 2021

Amazing

5
It's amazing how much cheaper my insurance has been since joining by Miles is by far the best on the market no issues in the 1 year I've had insurance and the app never had a glitch yet Reviewed on: 4th August 2021

Brilliant!

5
When it was time to renew my car insurance, the company I was with wanted a small fortune. So I shopped around and discovered By Miles. What a difference, instead of paying for my car to sit in the drive all day, I pay only when I'm out on the road. Reviewed on: 4th August 2021

brilliant

5
such good value for money, especially now that I am working from home more (and using my car less) due to COVID. Brilliant customer service also. Reviewed on: 4th August 2021

Simple no strings service. Ideal for sporadic drivers like me

5
Excellent simple service with no hidden charges or catches. I think it is very, very good Reviewed on: 4th August 2021

Excellent service

5
Really easy to set up, cheap and affordable . Very happy Reviewed on: 4th August 2021

Excellent service

5
Just got my new policy and I found it to be a smooth experience and already see the difference in cost it has compared to my previous policies. Cheers Reviewed on: 4th August 2021

Cheap and Easy

5
Yet to make a claim and Hooe I won’t have to. But, super easy to set it up. Staff was helpful when I needed help. Also for someone who doesn’t drive that much this will be super cheap for they quoted me a good price. Reviewed on: 4th August 2021

Best price

5
This insurance is brilliant, as I don't travel far, best price cannot get in cheaper. Reviewed on: 4th August 2021

Why pay for something you do not use?

5
Everything is just magic .. from the App to the charges. Reviewed on: 4th August 2021