Smart Money People Logo
Go to business site
Share this page
Link copied

By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

By Miles Car insurance reviews (13081)

Caring, Considerate, Fair and sensible Car Insurance company

5
It is a sensible approach to pay for the mileage one drives. I also like their invoice and statement - it is easy to keep track on how much one drives. I also gave feed backs over the few years I have been with By Miles and they took notice of my comments on how to improve the system and they incorporated it into their system. Also they treat their customers as individuals and keep in touch with them. Reviewed on: 4th August 2021
Julianna Lancaster's avatar
Julianna Lancaster

Incredible savings

5
After paying my initial fee l now pay a average of between £3 and £5 per month. The idea of having the tracker supplied (FREE) is fantastic, not only does it record all your journeys, speeds and parking locations, if your vehicle is stolen you would be able to track it instantly . Customer service is speedy and responsive, either by phone, instant on line chat or emails. Probably the best Insurance company thatsctaken off for a long time. Seriously folks, give it a try, believe me you wont be searching again. Reviewed on: 4th August 2021
Kevin Taylor Kane 's avatar
Kevin Taylor Kane

Would absolutely recommend

5
They have been great - first time I have received a renewal quote from a company who have decreased their price upon renewal! Online management of account really easy, their app is really good also. Reviewed on: 4th August 2021
Emily Chesher's avatar
Emily Chesher

Just right for me

5
This is brilliant as since lockdown I have only gone out for emergencies. I couldn’t believe it when I found it on a comparison sight . It also shows your journey on the map and the distance you have traveled. You are provided with a free tracker which goes to your phone . 3p per mile how can you go wrong. I am more than happy Reviewed on: 4th August 2021
Anne Ellis's avatar
Anne Ellis

Different

5
Better than I’m used to. Communications, simplicity prices Reviewed on: 4th August 2021
Ad's avatar
Ad

Absolutely , Simply the Best car insurance company EVER !

5
Tailored Solutions ! Ideal car insurance for someone, who like me , Using car just for Pleasure now ! A1 Solution YES. Reviewed on: 4th August 2021
James Macleerie's avatar
James Macleerie

Avoid these cheats at all costs

1
Had used By Miles successfully for a couple of years and then the pandemic struck leaving me maroond in a red listed country and flights.Meanwhile garaged car properly fitted with ByMiles device which added to the rapid draining of car battery and inability to get it restarted. By Miles were alerted to the situation in September 2020 and gave no advice or warning that their policy or their insurers were unable to handle such a situation. However they happily grabbed over £200 in June knowing full well that my car was a non starter. The policy is now cancelled. I am using every avenue at my disposal particularly social media and legal redress through the small claims courts. These kind of underhanded business tactics make me sick and it's no. surprise at all to learn that James Barham was one of those detestable Goldman Sachs oiks. Reviewed on: 4th August 2021
Michael James's avatar
Michael James

Happy Customer

4
I decided to use By miles due to my reduced travel this year as working from home. It was very simple to set up and I am hoping that by the end of the year it will have cost me less overall. Reviewed on: 4th August 2021
Rachel Plant's avatar
Rachel Plant

Fair Usage

5
I would normally pay double with a conventional insurance provider. With ByMiles I am saving a tidy sum! Reviewed on: 4th August 2021
Khaled's avatar
Khaled

Amazing insurance

3
Wonderful service I love the thing every singnle I know that where is my car has been driven Reviewed on: 4th August 2021
Rajni Devi's avatar
Rajni Devi

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill