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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
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No new 1 star reviews
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent

5
I will not use another insurer. The people there are so kind and helpful, makes everything simple and are available to chat to all the time. Reviewed on: 4th August 2021

I recommend bymiles

5
Not paid any milage yet because I was recommended and got £50 worth of miles. Excellent choice all round. Reviewed on: 4th August 2021

THIS BEATS EVERY CAR INSURANCE COMPANY!

5
straight to the point, ByMiles saved me well over £400 on my car insurance, on top of that every time i referred a friend they gave us both £50 free worth of miles. Their customer support is bang on i had no issues, above all else they provide fully comprehensive, a tracker to see where your car is at and much more that i have stated in my Youtube video. keep it going guys! x Reviewed on: 4th August 2021

Could not ask for more

5
Low upfront cost and easily understandable per mile cost, works perfectly! Reviewed on: 4th August 2021

Really good insurance quick and easy to set up.

5
Really good insurance quick and easy to set up. My tracker came one or two days after I set the policy up. Down loaded the app and away I went. Would 100% recommend Reviewed on: 4th August 2021

Excellent customer service.

5
Highly recommend the ByMiles car insurance. Driving less and knowing how much each month is a great way to enjoy your drove. Reviewed on: 4th August 2021

Brilliant Insurance Company

5
Joined ByMiles a year ago because it was so much cheaper than other companies, I've just had my renewal come through and it was cheaper than last year! Which is rare, as most companies try and up the price to make you ring them and haggle a better price. Reviewed on: 4th August 2021

Big savings to be made!

5
I had never heard of this company before, my car renewal came in at £65 a month! Bearing in mind I have been driving a long time with no claims. I found By Miles on a price comparison website. I was quoted around £6 a month which I simply couldn’t believe! I gave them a try and have found the quote to be very accurate. It goes up a bit the more miles you do but I just think this company is fantastic! Great customer service too! Reviewed on: 4th August 2021

The type of insurance Ive been waiting for years

5
The process of signing up couldn’t have been easier. The initial payment was very reasonable, and I can’t see a way I don’t win by paying by the mile! The equipment required arrived quickly and was very easy to configure and interact with. Reviewed on: 4th August 2021

Brilliant

5
As i’ve been using my car a lot less in the last year, By Miles have been a god send! I love how you get a notification telling you the cost of each journey you make. Excellent service all round Reviewed on: 4th August 2021

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