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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Insurance that counts!

We have renewed our policy with ByMiles because we really love their policy that suits us and the mileage we drive. We can see our drives on the app and the customer service is personal - they called us when they noticed the car had not been driven but mileage used during the car’s servicing. They credited us back the miles and charge. Highly recommended! Reviewed on: 4th August 2021

Best value for money

After receiving silly quotes from other companies I took the plunge and went with by Miles. My only regret is that I did not go with them sooner. Saved over 400 and after the first year my price per mile was reduced saving me even more money. Reviewed on: 4th August 2021

Absolute tops!

I looove being with by miles car insurance. Simply the best ‘by miles’. It’s so straight forward and is super affordable each month because I do very short journeys which is really helpful. I like how easy it is to monitor my miles and bills too with the app on my phone. I feel really looked after and looking forward already to another year in their hands. Beep beep Reviewed on: 4th August 2021

The BEST move ever!

the BEST and cheapest company ever!! You literally only pay for when you move your vehicle, do you know how much money you are saving?! A couple hundred a month, I know.. it seems too good to be true. The app is smooth and works so well with iPhone/Android users. You have full visibility of your mileages daily / weekly / monthly and tracks your car (if you have parked somewhere and forgotten the street/location) this is ideal. Customer service can be reached through the app too. I cannot recommended these guys any more!!! Reviewed on: 4th August 2021

Low on miles and less on the cost

Great option for my lifestyle, did recommend to a few friends, they needed 2 drivers for a car so had to choose different provider. I just had my auto-renew policy activated and proudly staying for next year too and not the last one yet. Simple set up, easy to understand and great cost insurance - the next best thing would be a free insurance. G Reviewed on: 4th August 2021

5* Review

Really good service and great value for money Reviewed on: 4th August 2021

Best choice by miles

The best choice I have ever made is to join by Mile car insurance which saved money and very good customer service. Thanks Reviewed on: 4th August 2021

I am quite new to By Miles, but so far am really impressed.

The experience so far has been very good indeed. The company is very helpful and makes setting up easy. So far it seems that the total cost for the year will be much less than I have been paying in the past. As I drive much less now that I am retired, it really does make sense to charge 'by Miles'! Reviewed on: 4th August 2021

Really friendly company

When I moved house and I need to change my address and I seeing how much more or less I needed to pay on my current insurance the people who talk to you on the online chat they where so help i couldn't of asked for better help. Reviewed on: 4th August 2021

Perfect

This type of car insurance is perfect for us as we dont use the car as much since retiring and normally only do short journeys apart from when we go on holiday twice a year. In lockdown we didnt use the car at all and we didnt have to pay anything most months. Its been the best insurance policy we have ever had. Very pleased with it. Reviewed on: 4th August 2021

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By Miles: Car insurance reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13081)

Insurance that counts!

Best value for money

Absolute tops!

The BEST move ever!

Low on miles and less on the cost

5* Review

Best choice by miles

I am quite new to By Miles, but so far am really impressed.

Really friendly company

Perfect

Review By Miles: Car insurance now

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