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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent clear information

5
Easy and useful using the smart app to see all information needed. Recommend to anyone Reviewed on: 4th August 2021

Want to save money

5
Finally a insurance company that only charge you for what you drive. I paid less then £5 for 80 miles last month and i love it so to my flow car people trust this company in what it says and for me am not going anywhere now Reviewed on: 4th August 2021

Perfect for Me

5
I bless the day I discovered By Miles - its perfect for me. My mileage is small so I feel that the overall cost of my insurance reflects this. So much cheaper and better value than any insurance I've ever had. Reviewed on: 4th August 2021

By the mile fab tasting x

5
Iv found by the mile fab love the app so help full and very handy to use Reviewed on: 4th August 2021

Service

5
They have quality service and efficient when you need help Reviewed on: 4th August 2021

Insurance for me

5
Excellent service, support and economic as well. Reviewed on: 4th August 2021

Easy and great value for occasional users

5
I only use my car every now and then so this is a great option to save money. The app is user friendly and has a lot of useful information. Reviewed on: 4th August 2021

The future of car insurance!

5
For anyone who has limited annual mileage, By Miles represents great value. Paying only for the miles you actually drive fits nicely in our metered, fairer world. It just makes sense. The more your mileage, the greater your exposure to risk and lower mileage means lower risk. Simple. Reviewed on: 4th August 2021

Best car insurance I've ever had

5
Excellent service, reasonable price, so easy to use. Really excellent company Reviewed on: 4th August 2021

Outstanding initiative and service

5
I’m so happy I found a company like By Miles. Not only does it suit my lifestyle, they also have amazing customer service. The app is so easy to use to keep track of the journey’s so make and I really like the fact it does encourage me to walk more in a way so it benefits the environment as well as my bank balance. Definitely the best initiative and company I have used in my time driving a car. Reviewed on: 4th August 2021

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