Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

By Miles Car insurance reviews (13081)

Wish I hadfound them sooner

5
After years of other insurance companies ripping me off year after year I’m so grateful I found By Miles. Easy contact, curteous staff and a fantastic product. I’m so glad they came on the market. All the best from a well satisfied customer. Reviewed on: 4th August 2021

Very good customer service

5
I had a great experience with them. I did not face any issues and renewal was very easy. Reviewed on: 4th August 2021

IT MAKES SENSE

5
i AM DELIGHTED WITH THE SERVICE I HAVE RECEIVED FROM 'BY MILES'. THEY ARE FRIENDLY TO TALK TO AND ANSWER QUERIES PROMPTLY. I CONSIDER MYSELF FORTUNATE TO HAVE DISCOVERED THIS COMPANY AND HAVE RECOMMENDED THIS SERVICE TO MANY FRIENDS AND FAMILY. IT MAKES SENSE Reviewed on: 4th August 2021

Excellent

5
Would highly recommend fast easy service to use. Only pay for the miles that you use which is amazing! Reviewed on: 4th August 2021

Great value for money

5
Great to save money on your car insurance Reviewed on: 4th August 2021

A good insurance company if you don't do too many miles

5
I am a motorist who does not do many miles a year. It is good to find an insurance company where you can pay by the mile Reviewed on: 4th August 2021

Good priced insurance

4
Simple, easy, clear and well priced Reviewed on: 4th August 2021

Affordable insurance

5
I have been driving for 5years now and this insurance is by far the best I have used. It affordable and by paying for the miles I drive is defiantly a bonus for me. I have also recommended this insurance to my family and friends. Reviewed on: 4th August 2021

JUST JOINED

5
Just joined so far so good only done 10 miles. Reviewed on: 4th August 2021

Really good Insurance

5
I have only started using By Miles, its absolutely amazing. The idea of paying monthly by the amount of miles you use is fantastic. Really good experience so far. Reviewed on: 4th August 2021

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review