Smart Money People Logo
Go to business site
Share this page
Link copied

By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

By Miles Car insurance reviews (13081)

Excellent insurance at a good price

5
As a low milage driver I save quite a lot and its so easy to change your details when necessary ie changing car, changing bank details etc Reviewed on: 4th August 2021
Patricia Kilgariff's avatar
Patricia Kilgariff

Cost effective and efficient

5
We found the cost of the insurance worked well with our budget and capping the daily rate means we have ongoing visibility of our costs. When we had to make a claim, the process was really easy and we kept informed all the way through. Reviewed on: 4th August 2021
Peter Clifton 's avatar
Peter Clifton

BY MILES REVOEW

5
Really great value for those on a budget who really need a car and do low annual mileage. Extremely disappointed that they have chosen not to renew our policy following my wife's stroke in late December. Reviewed on: 4th August 2021
Georgina & Malcolm Johnston's avatar
Georgina & Malcolm Johnston

Insurance to suit your needs

5
Didn’t feel there we’re any deals out there for low mileage drivers until I came across yours. I’m extremely delighted with my insurance with By Miles, seems a lot more fair. Reviewed on: 4th August 2021
Susan Jones's avatar
Susan Jones

Best service and value I have ever received from a car insurer

5
A brilliant concept, largely paying by the lieage you do, so great for me as a low mileage driver. And backed by superb customer service that keeps the customer informed and updated continuously with so much useful data. Plus an excellent and helpful team in the background. Reviewed on: 4th August 2021
Stewart Rose's avatar
Stewart Rose

Great experience since day one

5
Excellent concept. Given my circumstances I couldn't have asked for a better way to deal with my insurance. Reviewed on: 4th August 2021
M S Rahmaan's avatar
M S Rahmaan

Fab but

5
Device drains battery other than that it's amazing Reviewed on: 4th August 2021
Isla's avatar
Isla

Good company very good customer service

4
Good company for people how have low mileage per day Reviewed on: 4th August 2021
Mohamad m1's avatar
Mohamad m1

Excellent Service

5
Using By Miles is simple, straightforward and has saved me over £200 a year. Call centre staff are helpful and knowledgeable. The app is great on the phone as it shows the cost of each journey as you travel. Reviewed on: 4th August 2021
AMH's avatar
AMH

Fantastic insurance company by far

5
I’m soo happy with by miles they have truly helped me with saving 100s of pounds by introducing this policy cover for low mileage drivers. I’ve always felt as though it’s not fair on people like me who don’t use their car much yet have to still pay near enough the same as high mileage drivers. I’ve saved soo much money alone this year. I truly appreciate By Miles. As long as by Miles is succeeding in reach their goals I’m succeeding in getting cheap insurance and vice versa.!!! GO BY MILES!!!! Reviewed on: 4th August 2021
aliyaamreen@hotmail.co.uk's avatar
[email protected]

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill