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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best and cheapest ever

5
So easy and quick to set up, just log in and see what your bill.is, I'm always shocked how little mine is!! Reviewed on: 4th August 2021
anne peoples's avatar
anne peoples

Best insurers

5
Easy to take policy out, clear instructions on what to do, easy to manage policy on app and team supper friendly and helpful. Also, paying for solely what you drive is genius! Cheapest insurance since I’ve started driving at 18, 6 years ago. Would highly recommend Reviewed on: 4th August 2021
lay's avatar
lay

Best insurance cover by far

5
I have been with bymiles for 2.5 years - it makes life so much simpler and thanks to the tracker it means I can keep track of my mileage for work too. Reviewed on: 4th August 2021
Andie's avatar
Andie

Really affordable insurance.

5
Easy set up and great customer service. Reviewed on: 4th August 2021
Rach's avatar
Rach

Best insurer out there!

5
Affordable insurance which caters for my needs. The less I drive the less I pay. Having been Working from home I have saved a fortune due to my low mileage. Sign up was simple and hassle free too! I would Highly recommend by miles! Reviewed on: 4th August 2021
Gary shaw's avatar
Gary shaw

By miles

5
Don't drive my car much so by miles was a perfect insurance Company to suit my needs. The app is brilliant 10 out of 10 would highly recommend to other people Reviewed on: 4th August 2021
Scott's avatar
Scott

Brilliant

5
Abit sceptical at first but can not fault it at all! It's worked out alot cheaper for myself and dont realise the trackers there! Reviewed on: 4th August 2021
Lee Coleman's avatar
Lee Coleman

Great value

5
Just a great value for money offering and helpful customer service when I had issue fitting the tracker. Reviewed on: 4th August 2021
Liz Glaze's avatar
Liz Glaze

Great

5
Easy and hassle free. Encourages me to drive less. Nice to be able to look at my journeys, including distance travelled Reviewed on: 4th August 2021
John Upton's avatar
John Upton

I renewed and it was even cheaper

5
I have definitely saved money over my previous insurers, and they were the cheapest I could find after much research. Sadly, as I grew older they just bumped up the prices even though I had no claims. ByMiles didn’t do that and, after a change of car to a brand new plug in hybrid, they were cheaper than my older car. It’s a great way to insure if you don’t drive lots of miles. Reviewed on: 4th August 2021
Mike Pritchard's avatar
Mike Pritchard

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