Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

By Miles Car insurance reviews (13081)

Simply the best insurance company

5
By Miles is simply the best insurance company I have ever used, from the amazing customer service to there brilliant app, if only other companies would be like this, I can't recommend them enough. They are truly unbelievable Reviewed on: 4th August 2021

ByMiles is definitely the best car insurance ByMiles

5
ByMiles is definitely the best car insurance providers I’ve been with so far ‘ByMiles’! Really easy setup with tracking device, great customer service on the app from support team. I am really happy with the service provided. The pricing is fantastic, compared to other telematics insurances and everything is just a lot more smoother. Really great experience, I’m a really happy driver with ByMiles! I have recommended to friends and will continue to, and I will be using in years to come. Thank you Kind regards, Shem Reviewed on: 4th August 2021

miles better than the rest

5
Ive been really with the value of my car insurance and have recommended the policy to many friends & family . Reviewed on: 4th August 2021

Great service

5
Always had excellent service, and reasonable prices! Would highly recommend Reviewed on: 4th August 2021

Insurance that suits me perfect

5
Happy with my insurance and the price Reviewed on: 4th August 2021

Great value, competitive insurance

5
I love Bymiles insurance. They were so easy to deal with (the tiny kit needed is so simple to install yourself) and the cost is really competitive fir great quality insurance. Insuring my car this way has saved me around £200 this year over the best available standard insurance (my calculations). Reviewed on: 4th August 2021

Easiest car insurance!

5
I can’t be happier! You literally pay for how many miles you use. This works out far cheaper than all other insurance companies. We were so impressed, my husband has now moved to “by miles!” Anyone can afford the one off initial payment & now we are saving hundreds over a year running two card Reviewed on: 4th August 2021

NO OTHER INSURANCES LIKE BY MILES

5
I was hesitant with insuring my car with By Miles at first, I didn’t really want a black box fitted in my car nor having to be super careful with what times during the day I needed to drive in order to not be penalised… Little did I know that ByMiles was and is nothing like other insurances, they understood that drivers want an affordable cover and the ability to drive securely yet freely without feeling “penalised” perhaps for driving at unsociable hours. The best part of it is that they only charge you for the amount of mileage you do, this is by only fitting a tracker in your car, that’s all you need to do. Then the app is so easy to use! I use my car for business and I am required to calculate my mileage done, and guess what.. By Miles shows you exactly how many miles you do per destination. Honestly… ByMiles really listened to what people really want when it cones to insuring their cars and they delivered it by creating this great & simple service. I am extremely one happy customer and will renew with ByMiles. Thank you for your service and you deserve to be nominated by the best Insurances award. Reviewed on: 4th August 2021

Great Insurance Company

5
The Car Insurance company to go for, if you are looking for a Great Service, Great Price and No Hassle Car Insurance Reviewed on: 4th August 2021

fair deal

5
I find it so fair for people like me who only use my car for small journeys Reviewed on: 4th August 2021

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review