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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Amazing

5
Always easy to communicate with and great customer experience Reviewed on: 4th August 2021
Anonymous's avatar
Anonymous

Best insurance cover ever

5
I feel that with by miles I'm not being cheated out of my money. I choose my mileage for the year and pay for what mileages I do make. The great thing compared to other insurance companies is if you don't use your car or are abroad your car is at home your saving money. If you have a different kind of car insurance you have to pay even if your parked up for a mile...... its a win win with By Miles you won't be disappointed and like myself I've been telling everyone about it, it's the best option of insuring your car... this is a genius concept Reviewed on: 4th August 2021
Joy Treleven's avatar
Joy Treleven

Not your everyday insurance provider

5
Customer service have been great to deal with, patient and take the time to explain queries. Does what it says on the tin, cheap affordable insurance that you can track via the app so you don't get hit with any hidden charges Reviewed on: 4th August 2021
Amir Hussain's avatar
Amir Hussain

Quicker, easier and cheaper

5
The lowest I’ve ever paid for insurance I’m my 8 years of driving. With all the things important to me still included - breakdown cover and NCB protection. Device is easy to plug in and so far seems accurate. Very happy. Reviewed on: 4th August 2021
Louise Powell's avatar
Louise Powell

No brainer

5
For people who do not drive much, this is the best solution. Reviewed on: 4th August 2021
Tuyet's avatar
Tuyet

Incredibly cheap and built for the 21st century

5
I love that ByMiles is a really easy to use app that lets me know exactly how much I pay for what I use. Everything is done on your phone and I love how easy the whole experience is. I will never switch insurance providers again. 10/10 would reccomend! Reviewed on: 4th August 2021
Jamie Stormer's avatar
Jamie Stormer

Fairest way to insure

5
Really good value as you pay for the distance you drive. In lockdown, for instance, this made my bills so much lower. Reviewed on: 4th August 2021
Ruth Cain's avatar
Ruth Cain

Common sense insurance

5
At last an insurance company that lives in the real world, other companies should take a leaf out of their book Reviewed on: 4th August 2021
Leigh Warner 's avatar
Leigh Warner

Good for money

5
All round it is just good for me as I don't drive that much Reviewed on: 4th August 2021
Yaw Boakye's avatar
Yaw Boakye

Great policies for low mileage drivers

5
Been really happy with ByMiles as the price works out really well for me as someone who commutes by train and doesn't use my car that much. Also I've spoken with their customer service teams both on web chat and on the phone and they've always been really helpful. They don't spam with emails and the ones they do send are useful tips about car maintenance etc. and are written in an engaging way. Best feature for me is the fact the app can locate my car - incredibly helpful as I only drive every couple of weeks and don't have a driveway, so can't always remember which street I left my car on! Reviewed on: 4th August 2021
Sophie Davis's avatar
Sophie Davis

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