Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

By Miles Car insurance reviews (13081)

Excellent

5
Very happy! I use By Miles as it makes you more aware of how far you’re driving and if you’re on a budget Reviewed on: 4th August 2021

Best of best insurance company

5
This is , the best insurance company for me so far , it is amazing that actually someone created this insurance company , and we always no where is the car park . Love it Reviewed on: 4th August 2021

Very Happy

5
I'm very Happy with By Miles,very honest Company and very cheap compare with other Company's. Reviewed on: 4th August 2021

Value for money

5
Being a low mileage driver I find thus company excellent value for money Reviewed on: 4th August 2021

Every thing ok

5
Brilliant No problems or complaints thanks Reviewed on: 4th August 2021

Absolutely brilliant

5
Can’t rate By Miles highly enough. For me, they were by far the cheapest option for insuring my car. They communicate well with emails and all information about your policy can be accessed via the app. I am a very happy customer. Reviewed on: 4th August 2021

Awesome and Such Amazing Customer Service

5
I had never imagined insurance to be this simple and cost effective. After looking through 50 providers, I have chosen By Miles, easy to use and efficient. You pay for what you us. Cannot get simpler than this and is superb on the pocket. Reviewed on: 4th August 2021

Amazing company

5
I have full comprehensive cover. The online form was easy to fill in, I had no complications signing up. I Recived the relevant terms and conditions and documentation as soon as I signed up. Its clear how much im paying each month via the app. The app is really easy to use, you can track your car and see how many miles you have done. The quote i received was really good and was relatively cheaper than other companies. I'm happy I chose Bylines this year and I would definitely continue to use them. I have already recommended them to friends and family Reviewed on: 4th August 2021

Convenience!!!

5
Due to coronavirus working from home is now the new norm so Bymiles meant I was insured but only paid for the exact miles I used rather than pay a large one off price for my car to sit on the drive. Amazing company! No complaints so far & I’ll probably renew with them next year Reviewed on: 4th August 2021

Cheap and Reliable Insurance

5
Since having taken insurance with Miles im glad I chose you. You are so cheap and reliable. And anyone can afford it. Reviewed on: 4th August 2021

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review