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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

I was really impressed

5
Everything so professional and quick no time wastin Reviewed on: 4th August 2021
Demir Laho's avatar
Demir Laho

Amazing value

5
Due to the pandemic, we have not been utilising our car as much, therefore, joining ByMiles has been the best decision we made. It has saved us a lot of money this past year and hopefully many more years to come. Reviewed on: 4th August 2021
Leena's avatar
Leena

simple

5
Very easy to set up, simply plug in the tracker and the app your off ready to go and can see where your car is and how much miles you have been doing. Reviewed on: 4th August 2021
Talha Ali's avatar
Talha Ali

Great value with excellent service

5
I had some reservations when I first looked into taking out my car insurance with By Miles, thinking that there might be problems if I had to make a claim! But I am pleased to say this was unnecessary as when I did make non fault claim it was handled excellently Reviewed on: 4th August 2021
clancy66@sky.com's avatar
[email protected]

Amazing service always!

5
I have been a customer for three years now and bymiles have been phenomenal over the years! I have two vehicles insured with bymiles because of the wonderful service and cover they provide. They also provide the best prices and staff are incredibly friendly over the phone. I have referred friends and family to bymiles and received allowance which has helped pay towards my monthly costs. Thank you for the impeccable service! :) Reviewed on: 4th August 2021
Ray's avatar
Ray

Affordable

5
Easy to use very affordable insurance company Reviewed on: 4th August 2021
Tracey marsh 's avatar
Tracey marsh

Best of the best Motor Insurance

5
Excellent, service. I like the fact knowing how much I use my motor each month and easily budget on my insurance. Reviewed on: 4th August 2021
Benitto La's avatar
Benitto La

Pay as you go

4
This is simply a pay as you go insurance. Drive less = pay less, drive more, pay more. Fair is fair. Reviewed on: 4th August 2021
Salman Tamaddon-Jahromi's avatar
Salman Tamaddon-Jahromi

Why wouldn't you?

5
Insuring with By Miles is a no brainer if you are a low mileage driver. This was especially advantageous during the first covid lockdown when hardly anyone was on the road. My car insurance premium was less than a pound in April 2020. I think that a fair way to pay as you are also less of a risk as you drive less. I have renewed for another year and wouldn’t hesitate to continue. I’ve recommended By Miles to family and friends. Thank you. Reviewed on: 4th August 2021
Sian Chambers's avatar
Sian Chambers

Worked right out of the box

5
Seamless setup and costs reflect your usage. Very impressed. Reviewed on: 4th August 2021
Andrew's avatar
Andrew

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