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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

100% recommend.

5
By Miles have been amazing for me and saved me so much money whilst having insurance with them. I would 100% recommend them to anyone!! Reviewed on: 4th August 2021
kate_morrey@hotmail.co.uk's avatar
[email protected]

The future of Car Insurance

5
I believe that By Miles is the fuuture of Car Insurance and it refelcts the way that we should pay for any service - when you use it. It is simple, fool proof and you can safe money if you are not a heavy car user. Reviewed on: 4th August 2021
DGO's avatar
DGO

New & Innovative Type of Insurance

5
New way to insure car that saves money, provides ease of use with app, and ends need for large upfront cost. Reviewed on: 4th August 2021
Russell Phillips's avatar
Russell Phillips

Perfect Pay per Mile

5
The pay per mile insurance structure is perfect for me. When I needed a cracked windscreen repaired it was easy to arrange through their main contact number. At the start of the contract my car battery was flat because I had broken my arm and not been using it - the battery Reviewed on: 4th August 2021
Henry's avatar
Henry

They're good aren't they

5
Best insurance I've had. Told all my friends when they can to join bymiles. They're legit and continue to be the best car insurance for me. Reviewed on: 4th August 2021
Reece Raymond's avatar
Reece Raymond

Low mileage best choice

5
Great price pay as you drive. Saved so much this year compared to other quotes. Very impressed with ByMiles hope to stay with them on renewal. Reviewed on: 4th August 2021
Stuart 's avatar
Stuart

Awesome

5
So easy, genuinely friendly and helpful staff and has saved me so much money! Will definitely continue to use and recommend people. Reviewed on: 4th August 2021
Charlie Christie's avatar
Charlie Christie

the best by 'miles' ...sigh

5
Could not be happier, working from home I have not had much need to go anywhere really. I have not spent a penny over the minimum required ( as I got a credit upon joining) and its been 6 months. The apps great, although I don't use it much. However that's not a bad thing as I have had zero issues. Will probably renew again. Reviewed on: 4th August 2021
Nathan O'Sullivan's avatar
Nathan O'Sullivan

Excellent service at a good price

5
Never had any issues with by miles. Good price and excellent service. Second year insurance buyer. Reviewed on: 4th August 2021
Zakir Valli's avatar
Zakir Valli

Friendly helpful company - always there to assist when needed

5
As a low mileage driver, I have saved hundreds of pounds on insurance with By Miles. I stumbled upon them during their first year and will be a customer for many years to come. Well done By Miles Reviewed on: 4th August 2021
Jean Summers's avatar
Jean Summers

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