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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Undiscovered Gem!

5
I really needed cheap car insurance because my 2nd vehicle hardly gets driven and is mostly just parked up! Every company had ridiculous prices and then I found bymiles who in my opinion have great prices and are extremely flexible. I lost a few hours at work due to the pandemic and missed a payment but I didn’t receive any threats or threatening behaviour through constant phone calls, letters or text messages. You do not even have to call them you can simply log in online and start a chat. They reply as soon as they can and you do not have to stay on the page you can log out and will get notified when they respond. Great company, great rates very flexible and friendly customer service staff!! Reviewed on: 4th August 2021
gtrmad786hs@hotmail.co.uk's avatar
[email protected]

Great when you dont drive much

4
Good for me when I dont drive much Reviewed on: 4th August 2021
Becky Allen's avatar
Becky Allen

Straightforward value for money

5
ByMiles is an excellent service. It all works so smoothly and it is great to only pay for the miles your car is actually on the road. Reviewed on: 4th August 2021
Lesley Tulley's avatar
Lesley Tulley

Brilliant

5
Excellent concept and communication - user-friendly! Reviewed on: 4th August 2021
Tasneem Patel's avatar
Tasneem Patel

the best low mile car insurance

5
You can see how much you drive and how much each journey costs and if you do more then 150 miles in a single day you only pay for the 150 miles and the rest is free. plus the built in fault finder as well help aswell. Reviewed on: 4th August 2021
jason levitt's avatar
jason levitt

Very competitive Insurance

5
Good communication. Great value, excellent Service Reviewed on: 4th August 2021
MSunni's avatar
MSunni

Good value for money

5
Insurance price and service provided is definitely best value for money Reviewed on: 4th August 2021
Raza 's avatar
Raza

excellent company

5
so easy to communicate with easy to set up your insurance best value for money would definitely reccomend Reviewed on: 4th August 2021
sandra crawshaw 's avatar
sandra crawshaw

The Best Insurance Company In the UK.

5
For someone like myself who is a low mileage driver I discovered ByMiles ad on spotify. When I signed up and joined ByMiles the monthly cost is incredible and with their app you can track where you have been with the ByMiles tracker. Their online chat customer service are extremely helpful. Best car insurance company in the UK. Reviewed on: 4th August 2021
Daniel Jewett's avatar
Daniel Jewett

Easy and simple as low use due to Covid

5
Very fair way of doing insurance now I’m working from home and not using the car as much Reviewed on: 4th August 2021
David Martin's avatar
David Martin

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