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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great

4
Really good service, recommended Reviewed on: 4th August 2021

BEST INSURANCE PROVIDERS

5
I LOVE PAYING FOR THE MILES I USE , ITS A UNIQUE AND FAIR CONCEPT Reviewed on: 4th August 2021

For those who drives less miles this is the only insurance.

5
It is the best.perticularly for housewives, retired people as well as people working those who use cars weekend. All I can say very convenient Reviewed on: 4th August 2021

Vehicle insurance game changer

5
It’s great to be with miles , easy to pay every month what you use can plan better , very cheap and affordable Reviewed on: 4th August 2021

Excelllent value for money

5
Excellent company.. paying almost half compared to other companies . Reviewed on: 4th August 2021

Such a smart idea

5
This came at just the right time as I use my car less and less and so this is perfect Reviewed on: 4th August 2021

Excellent company

5
I have been using this company for the last 2 or so years, and will continue to use them. They charge a cheap premium and then charge you a cheap pay by mile fee after. I don't drive a lot, so this really works out for me. They also have excellent and speedy support. You don't need to ring or email, but just leave a message on their online live chat and someone will get back to you. Reviewed on: 4th August 2021

Great insurance

5
My daughter told me about this company and I’m so glad she did. So much cheaper than any other companies I’ve used over the years.. Reviewed on: 4th August 2021

Great service

5
Fabulous insurance company better then any other I have hade been driving 14 years Reviewed on: 4th August 2021

By far the best!

5
After being let down by my insurance company after 3 years loyalty I found By Miles car insurance, finally a company providing what I need, low mileage rates and no black box. By miles is easy fast and super cheap while providing full cover and excellent customer service. I highly recommend to everyone I know that drives and I am so happy I found this company. Keep it up By Miles you have been a life saver!... and a car saver! Reviewed on: 4th August 2021