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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Perfect for people who don't drive that much

It's great to have an option with car insurance whereby the amount you're on the road impacts the amount you have to pay. For someone like myself, it's a great way to keep my insurance, and perhaps it encourages others to lower the amount they drive themselves Reviewed on: 4th August 2021

Flexible and low cost insurance

By Miles has been a brilliant choice of car insurance, especially over the last year when car use was lower than normal. It has meant that I have paid less insurance than I normally would. The app is also fantastic, showing you exactly what miles you have done and exactly how much you have spent per journey, which allows you to manage your insurance spending accordingly. I would highly recommend By Miles and will definitely be renewing with them. Reviewed on: 4th August 2021

Very easy to use you know how much you owe at all times great piece of mind

Have only been with them 1 month and can already see they are a great company Reviewed on: 4th August 2021

Best insurance company I've had

Really good customer service very helpful with all my query's also the app is great Reviewed on: 4th August 2021

My first experience with Bymiles

My husband has been using Bymiles for a year and has made great savings. I am very new but my initial experience has been perfect. Very straight forward, instructions easy to follow. So far can't fault this brilliant idea and new way of having car insurance Reviewed on: 4th August 2021

Ideal for low mileage users

Ideal for low milage users and you can see what you spend almost immediately! Would highly recommend Reviewed on: 4th August 2021

A refreshing change

I thought I'd give this a try this year, paying by Miles rather than the traditional annual policy. I liked the daily cap proposition - great for those longer trips which I do occasionally. In the main I'm doing quite short journeys so think I can save a lot. So far so good, and the app is awesome, very easy to use and understand. Reviewed on: 4th August 2021

Really good customer service.exclent for the person who does less miles highly recommend

I've had a great experience since moving to bymiles .and I have to say they are a great company and customer service is exceptional.would recommend. Reviewed on: 4th August 2021

Recommend to everyone

I love that my insurance is now extremely affordable, you get credit for referrals and can keep track of everything via the app. Highly recommend to everyone! Reviewed on: 4th August 2021

Suits me perfectly

Due to illness I’m unable to travel far or long so this type of policy suits me very well. My monthly payments are in line with how many miles I’ve down so my bills are in turn very low which I’m very happy about. And customer service is also very fast and effective as I’ve had to contact them to inform them When the cars been in for repair or MOT and it’s very fast. No waiting on the call it’s all available online which again suits me better. Reviewed on: 4th August 2021

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