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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Good experience and the cheapest insurance I have used

4
This insurance is very ideal for low mileage. Reviewed on: 4th August 2021
bedaki2009@gmail.com 's avatar
[email protected]

Great product

5
Was a blessing for drivers during lockdowns, maybe not so much for By Miles. Less claims I suppose. Reviewed on: 4th August 2021
Charlie's avatar
Charlie

Highly recommended

5
I have recommended to many friends who want to pay low insurance monthly payments. It’s great fir me personally can’t fault the cost. Reviewed on: 4th August 2021
G Be's avatar
G Be

Brilliantly simple and fair

5
I have had no hassel at all, it's simple, cheap and the policy set up was easy. I will be using By Miles next year. Reviewed on: 4th August 2021
Liam Jones's avatar
Liam Jones

Simple and Fair

5
Great value and a fair way to insure your car if you don't do many miles in it. Everything works as it should, the app is easy to use and the features on the app are brilliant. I haven't had to claim but I have no doubt this would be a simple process too. I have already recommended to many friends. :) Reviewed on: 4th August 2021
SarahS's avatar
SarahS

Overperform on Service and Price

5
I have found the customer service team to be very nice and speedily resolve issues to an above satisfactory conclusion, for my need the insurance is by far the cheapest around and really hassle free. Reviewed on: 4th August 2021
Max Taylor's avatar
Max Taylor

Amazing and great way to save money!

5
ByMiles is a great way to save some extra money, you only pay for the miles you do, so easy and efficient. I would definitely recommend all to join! Reviewed on: 4th August 2021
Wsabs's avatar
Wsabs

Great insurence for my run around

5
Customer service is brilliant, general idea for the insurance for people who don't use there car everyday or for long journeys not paid over £5 for any month Love it Reviewed on: 4th August 2021
Ross's avatar
Ross

Great product and service

5
Really happy to see this disruptive to the traditional insurance industry doing so well. Well done for a great, easy service. Even when I had to make a quick change to policy on a Sunday afternoon, you managed it swiftly online via chat. Excellent. Reviewed on: 4th August 2021
Amrit's avatar
Amrit

Perfect insurance for working from home!

4
Since working from home, I required less commute so a "pay as you go" miles insurance was the perfect choice! I had no problem installing and using ByMiles, and the app is user-friendly! Reviewed on: 4th August 2021
Kenny's avatar
Kenny

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