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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great new way to insure your car

5
Tailored insurance to meet your needs, Fantastic!!! Reviewed on: 4th August 2021
Terry Sexton's avatar
Terry Sexton

Perfect insurance

5
I am paying less, for better cover. Simple as that. Amazing. Reviewed on: 4th August 2021
Tom karry's avatar
Tom karry

Insurance as it should be

5
By Miles redefines how car insurance should be. It is a genuinely ‘fair’ concept that doesn’t hide behind small print. The more you drive, the more you pay, SIMPLE!! Secondly the customer service is exceptional, real people who don't keep you waiting on hold for 30mins. I have never bought a product that has exceeded my expectations as much as my By Miles car insurance. Reviewed on: 4th August 2021
steven neerkin's avatar
steven neerkin

Great service and support

5
Very pleased with the service and customer support was very helpful and responsive. Reviewed on: 4th August 2021
Darryl D's avatar
Darryl D

A forward thinking insurance companu

5
Incredibly happy with the way Miles have provided my car insurance and all other insurance brands should be reconsidering how the industry is structured! Reviewed on: 4th August 2021
Sally Nguyen's avatar
Sally Nguyen

Excellent communicator and price

5
Wonderful experience with such great prices and professional customer service Reviewed on: 4th August 2021
Chris Harris's avatar
Chris Harris

Excellent

5
Very good refer! Great to have as my first insured policy! Reviewed on: 4th August 2021
Nanthagopal's avatar
Nanthagopal

Best insurance company by miles.

5
I have only been with this insurance company a year and I plan to stay with them for many more as I have saved a fortune, atleats you know your only paying for the the miles your driving. Reviewed on: 4th August 2021
Shaun Blenkinsopp's avatar
Shaun Blenkinsopp

Great efficient service

5
By miles is by far the best insurer I’ve used since I started driving they provide fast accurate service throughout my policy I recommend them fully to all my friends and family this is an ideal insurer cheap mileage pricing just an all round outstanding insurer I will insure through by miles again next year Reviewed on: 4th August 2021
Mr Howard's avatar
Mr Howard

Brilliant

5
Had no issues whatsoever since joining and service is excellent Reviewed on: 4th August 2021
Nazmul Khan's avatar
Nazmul Khan

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