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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

The best insurance company.

5
What a Great company to be insured with and have been for over a year..easy to use app to Stay on top everything, questions are answered promptly, the in car device was easy to fit. Always recommend to everyone Reviewed on: 4th August 2021
Lorenzo Renda 's avatar
Lorenzo Renda

How every car insurance company should operate

5
By Miles has been the best and simplest car insurance company I’ve been with. So many things that I would have to pay extra for from other companies are included, such as windscreen cover or a courtesy car for example. I also love the control it gives me over the use of my car. If I want to pay less, I will simply drive less. Reviewed on: 4th August 2021
Jaybz's avatar
Jaybz

Very good

5
I love the transparency and information the provide to you daily. Very good company. Reviewed on: 4th August 2021
nicolarichardson11@yahoo.co.uk's avatar
[email protected]

Friendly service and fit's my needs!

5
Finally an insurance company that fits around my lifestyle while also providing a great and friendly service! ByMiles makes it accessible to have reliable insurance for your car to continue your hobbies, sports, shopping etc. and not pay more than you need! Reviewed on: 4th August 2021
Aoife's avatar
Aoife

Easy to work with and customer focused

5
Quick and reliable customer service, always helpul and never intrusive. A fantastic service. Reviewed on: 4th August 2021
Matt's avatar
Matt

Fairest way to insure my car

5
After being off the road for a number of years I looked at all options when it came to car insurance. The "pay as you go" model from By Miles seemed ideal and I'm very happy with their service. Reviewed on: 4th August 2021
Richard Maude's avatar
Richard Maude

Best Value and Service

5
Found them on a comparison site and they were the most competitive price even if I were to max out on annual mileage. So to have the chance for it to be lower due to driving less was a win win. Reviewed on: 4th August 2021
Elliot Clarke's avatar
Elliot Clarke

amazing

5
fantastic company makes ensuring a car very affordable Reviewed on: 4th August 2021
cooper-mini@hotmail.co.uk's avatar
[email protected]

By Miles have saved me so much money!

5
The amount of money I have saved by getting my insurance through By Miles has been amazing. My cheapest quote was over £500 and with By Miles I have spent just less than £300. Will be sticking with them for a while I think Reviewed on: 4th August 2021
Lauren Bowley's avatar
Lauren Bowley

Quick & Easy

5
When I first selected Miles I was a bit weary. I had never heard of "pay as you drive" before. So after I applied and paid the down payment they sent me a tracker. Of course I did not know where to stick it(the tracker) I called the customer care dept and they told me exactly where to stick the tracker into . I did as they said and voila it works. Also I like the fact that after every journey they tell you how much it costs on your phone (that is after you download the app into your phone) They did also mention that when I first called about the tracker. I was also able to put a date on when my payment would be taken. So far I am happy with Miles. Reviewed on: 4th August 2021
John Shawhan's avatar
John Shawhan

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