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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Taylor made Insurance

5
Insurance made to measure to fit all pocket sizes, monthly payment is a flexible fit. Reviewed on: 4th August 2021
Roddy's avatar
Roddy

Great customer service and value for money

5
Great company, modern, clear online portal with information at your fingertips. Reviewed on: 4th August 2021
EMax's avatar
EMax

Customer review

5
I will highly recommend by Miles I am happy with the welcoming pack I received and really clear instructions how to set your device up. I find it handy tracking my millage and amazing that I received money back if I don't go over the yearly millage agreed. Overall rwally happy customer. Welldone by miles. Reviewed on: 4th August 2021
Leanne Hayton 's avatar
Leanne Hayton

Fantastic PAYG insurance

5
Excellent insurance products. Great App letting you know in real time how much each journey costs. Added extras in the App like Find My Car, and Car Diagnostic Checker. I have saved my hard earned money and been able to budget appropriately with this market leading PAYG car insurance. Reviewed on: 4th August 2021
Zakaria Bilimoria 's avatar
Zakaria Bilimoria

Fantastic service and even better savings, fantastic

5
I have had no trouble with the service and saved over £300 in my first year, recommended to a lot of my friends and a few have joined but only 1 did it with the link. but I am stiil very happy and pass on details to all and sundry whenever possible Reviewed on: 4th August 2021
Andy Ingleby-delube's avatar
Andy Ingleby-delube

Great service and product!

5
I joined by miles as my mileage as reduced considerably as result of working from home now. The service has been amazing and I’ve halved the cost of my monthly premium! Reviewed on: 4th August 2021
marshc15.cm@googlemail.com's avatar
[email protected]

Great price

5
Very understanding and professional. Great price if you are a low milage driver. Reviewed on: 4th August 2021
Mick Winkless's avatar
Mick Winkless

Best car insurance

5
Simple, fair and good service. I haven't had a problem with anything and I am a satisfied customer who will continue to use this service/product into the future Reviewed on: 4th August 2021
Tionbon's avatar
Tionbon

Great company

5
By miles are a great company . Everytime I have rang them they have answered my queries straight away and are so polite and helpful . I would recommend them to anyone . Reviewed on: 4th August 2021
Liam Cunningham 's avatar
Liam Cunningham

Good and friendly advice when needed

5
Had few probs making payments but was all sorted Reviewed on: 4th August 2021
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[email protected]

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