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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

ByMiles; brilliant

5
Great scheme, terrific value, excellent support. Reviewed on: 4th August 2021
Roger's avatar
Roger

Great company

5
I love the idea. I drive a fairly low mileage per year. I can save money. Love it. Reviewed on: 4th August 2021
John Ho Man's avatar
John Ho Man

Great insurance

5
It nice to be able to track the location of your car and see how many miles you done in a day. Not just that, it tell you if there are any fault in the car as well. I love it !!! Reviewed on: 4th August 2021
Patty Kankeaw's avatar
Patty Kankeaw

The best thing to happen to me in lockdown

5
Changing to pay as you drive insurance was the biggest blessing that came out of lockdown. ByMiles gave me the opportunity to save money by only paying when I use my car, which was obviously significantly reduced. Reviewed on: 4th August 2021
Richie Wear's avatar
Richie Wear

Best option out there

5
By miles offered me the cheapest car insurance quote by far and the tracker and app is easy to use. For those of us who only use the car occasionally it has proven to be a great money-saving alternative to the traditional style of car insurance. Reviewed on: 4th August 2021
Zeinab's avatar
Zeinab

totally satisfactory

5
i hav been using by mile insaurance from 2 years and i found very cheap and saving my money and plus my daughter can drive with me and my wife can drive with me overall my all family members can drive with me it really affordable and its really helped in the lockdown also it actually quite satisfying and worthy thank you Reviewed on: 4th August 2021
kadeer ahmed's avatar
kadeer ahmed

Best Insurer For Low Mileage Driver

5
This is the best insurer for the low mileage driver, very hard to defeat their insurance price, I just can't think of any other insurance company than ByMiles. Go ahead ByMiles... Reviewed on: 4th August 2021
Zafor Iqbal's avatar
Zafor Iqbal

Honest review

4
This company for me is by far fantastic, I didn't start driving in my life until I was 26, my first car which I still have is BMW 320i which for a new driver even at my age at the time was £290 a month on insurance for my first year, then my second and third year at the age of 27/28 I was still paying around £200 per month. With me loving the car that I have this was never important to me on how much I was paying because to me it was worth it.. but then I came across Bymiles and after paying there £99 fee at the start, I honestly couldn't belive how much I'm saving now still at this date, I was very sceptical at first as you think a company like this would scratch your eyes out with some "hidden loophole" they had in there terms and conditions but... after over a year now I've just saved and saved every month, I do about 500-600 mile a month and only pay around £60-70, this dose also include the standard £30 it automatically starts off on each month also. I had a stone chip in my first year of using bymiles wich started to really effect my windscreen to the point were I needed this replaced.. and that was soo easy, I used there live chat on the app and before you know it I was booked in the same week to get this replaced with a charge of £75. Would I recommend these to friends and family, absolutely! If you are like me and are a late driver paying high insurance prices per month, or your a new driver or may have had previous driving conditions etc, this is definitely for you, but I would say if you have been driving for year and have loads of experience and no claims on you, then I cant see you saving much with bymiles, as you do, pay by mile (7p). Now you may be wondering why I've only give these 4 stars, that's because I'm yet to go over my daily limit of 150 miles, now according to my policy, you dont pay anything over the 150 miles if its within that day, so every mile after that is free, but agian, I'm yet to discover this. Everything else from driving, using there app for not only getting parts of my car fixed, but using there car medic to run OBD scans right from my phone, and the best part, precisely pin pointing my car with there built in tracker from my app. If your also sceptical of this company, I assure you I have covered everything I possibly can from my experience and would honestly recommend these to anyone I come across in my driving situation or similar. Reviewed on: 4th August 2021
Glen Akenclose 's avatar
Glen Akenclose

Amazing Service and Price

5
Amazing service from By Miles. I had a problem with the OBD socket in my car for over a month and they couldn't have been any more helpful while the GPS tracking wasn't working. Many thanks. Reviewed on: 4th August 2021
liam's avatar
liam

By far best insurance

5
Probably won’t go anywhere else literally save over £100 each month! Reviewed on: 4th August 2021
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