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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Only pay for what you drive

5
This is a perfect solution if you are not a regular long distance traveler, just like me. You monthly payment truly reflects the usage, which makes it so cost effective. Reviewed on: 4th August 2021

Super sexy

5
Gsgshshsjdjdjdjddjdjdjdndndndndndd Reviewed on: 4th August 2021

Best insurance company ever!

5
I just want to say that I will never ever will change my car insurance company again. Reviewed on: 4th August 2021

A very streamlined experience

5
Everything has been straightforward from the start, from installing the tracker to viewing my mileage on the app. Reviewed on: 4th August 2021

Great for low mileage car owners

3
I like the fact that i get charged based on the distance i vover. Reviewed on: 4th August 2021

Excellent service saved a fortune works for me

5
in my first year i more than halved my years bill compared to my initial renewal quote. Sadly i had to make a claim as my car was wrote off parked outside my house - the process couldn't have been simpler or quicker - a much more pleasant experience than a previous claim with another company from incident to cash in the bank 10 days - just before xmas too when you least need the stress but i couldn't of asked for an easier experience . I'm also pleased to say claiming didnt increase my renewal either which was greatly appreciated . the insurance also comes with the added bonus of a tracker which is used to track your miles driven ( nothing more ) but that also has a diagnostic feature which helped me argue with the garage after buying my replacement car when a management light came on after a week enabling my to get the issue resolved as the were not able to fob me off as they tried to initially (saving me a huge bill ) it also lets me see where my car is - which without tempting the gods if the car was stolen i would be able to track it from the app . All in all considering i drive for my job I'm one very happy person Reviewed on: 4th August 2021

Great option for low mileage drivers

4
A great option for me as someone who works from home. Love the daily spend limit so that after a certain number of miles I remain covered but do not pay extra. The most economic option on the market. Reviewed on: 4th August 2021

First time ever I did not need to change insurer!

5
By Miles is the first insurance company that did not try to raise my premium by an outrageous amount without any justification... It is the first time in ages I feel I can just roll on my insurance and don't need to shop around and switch. Reviewed on: 4th August 2021

Saving me money and helpful too!

5
Brilliant from day one, the customer service has been amazing, I love the app and best of all it's still the cheapest option for me, even though I am actually driving more for work now! Reviewed on: 4th August 2021

Really flexible policy

5
Ive been using Bymiles for two years, recently renewing after my first two years. Its so flexible and fair. During lockdown, I paid next to nothing for my policy. My mom has recently received just £12 back from her insurance company (not ByMiles) due to lack of use. I saved 100’s. I’ll be insuring my second car with them too when it’s delivered. Reviewed on: 4th August 2021

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