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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Brilliant way to pay as you go

5
Only charges by the mile so keeps cost down and makes you think about using your car so great for the environment too. Win win situation! Reviewed on: 4th August 2021
Gillian Lester's avatar
Gillian Lester

amazing company

5
amazing company, such good customer service. would highly recommend. Reviewed on: 4th August 2021
Chrissy's avatar
Chrissy

The Inconsistency in charges

4
I was fully into the system until I changed cars. I went from a 2litre turbo diesel to a 1600 Volvo. My policy was increased and my mileage cost rose from 3.2 per mile to 4.8 per mile. That is the only down side I have. Reviewed on: 4th August 2021
Clive Beckett's avatar
Clive Beckett

Absolutely amazing

5
My experience with buy miles has been nothing short of exceptional it's worked out so well for me especially as I don't drive much so I've been able to save tons. Also the customer service is amazing. Their app is soo easy to use and with the online chat function it's easy to ask questions. Reviewed on: 4th August 2021
Ayub Bhikhu's avatar
Ayub Bhikhu

Bye Miles is customer friendly.

5
Even as an older person, I like the lack of offiical language and love the opportunity to chat face to face to iron out any problems. Of course, the price is extremely competitive, too. Reviewed on: 4th August 2021
Teresa Dexter's avatar
Teresa Dexter

Insurance that disrupts the market and provides real value for consumers

5
It is extremely rare for me to bother writing reviews or voting for things, unless a service or a product has made a genuine positive effect in my life and ByMiles has truly done that for me. Their user friendly platform and easy sign up process plus the massive savings on my insurance thanks to their smart and unique model made me extremely satisfied that I got two of my friends to also switch over to them and won’t hesitate to recommend them to the others too. On one occasion that I had to speak with their customer service team due to a technical issue with my tracker, I found the service very pleasant to the point with professional and timely follow ups. So overall I’m very satisfied with ByMiles. Reviewed on: 4th August 2021
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Ali Taranssari

Cheap insurance

5
Cheap rates and helpful services Reviewed on: 4th August 2021
fire plus's avatar
fire plus

One happy driver

5
Simple to use and so helpful to keep track of how much your bill is each month with the app, couldn’t be happier. Reviewed on: 4th August 2021
Haze 's avatar
Haze

Saved me hundreds

5
Great company saved me hundreds off my previous insurance renewal quote. Reviewed on: 4th August 2021
Av's avatar
Av

Fantastic value - Great feeling!

5
Due to the pandemic I have used my car far less and for once in my life I do not feel as though I am fleeced by an insurance company. Great Feeling! Reviewed on: 4th August 2021
Caroline P's avatar
Caroline P

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