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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Amazing and simple

1
Brilliant friendly, helpful staff. Easy to access and rewards for introducing new customers Reviewed on: 4th August 2021

Amazing Insurance that suits your need

5
I was a bit hesitant when I first heard about By miles but took the risk of going forward with them after reading the reviews. I can confidently say they have not been a disappointment. Absolutely love the way their insurance works and suits your need. Reviewed on: 4th August 2021

Best car insurance company

5
It's easier than I thought I think I'm going to be with this every year Reviewed on: 4th August 2021

Great fun

5
Very easy to use and super satisfying app Reviewed on: 4th August 2021

Great

3
Highly recommend By Miles. Great service Reviewed on: 4th August 2021

Easy to use app, fair pricing

5
The By Miles app shows you how much each journey has cost you as soon as you arrive at your destination meaning that you can keep track of your spending easily. Also, even if I max out my mileage this year, they were still the second cheapest provider - and if I'm under my mileage they'll work out as the cheapest! Reviewed on: 4th August 2021

Smart insurance for smart people!

5
You pay as you drive, how smart is that? 5 STARS FROM ME! Reviewed on: 4th August 2021

3 year with them

5
Outstanding insurance company, been with them 3 years now every year I get an renewal quote that is the best they can offer and lower than the previous year which from my experience doesn't happen with other companies as my insurance quote kept going up and I'd have to spend an hour or so going back and forth to get a better quote or look for different companies, but not with by miles. Reviewed on: 4th August 2021

Excellent

5
Great service and price, perfect for me as I do a very low mileage Reviewed on: 4th August 2021

Affordable Insurance!

5
By Miles gives great insurance to you by only charging what you drive. When it was lockdown I drove very little and over 3 months I was only charged £20! Compared to other insurances, it is far far cheaper to get insurance with By Miles if you don’t drive as often. Perfect all round, I couldn’t be any happier ! Reviewed on: 4th August 2021

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