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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

CR Insurance for the now

New to Bymiles but have immediately seen the benefits and savings - why look anywhere else if you do low mileage. Reviewed on: 4th August 2021

Brilliant value paying only for what you use

When I became a single parent I realised I didn't have a no claims bonus because I had been insured under my partner's policy. I had a lot of expenses and car insurance was one. By Miles enabled me to continue insuring my car, pay some of the costs monthly which helped with cashflow but importantly, only pay for the insurance when I used the car. It's such a great invention. Thank you! Reviewed on: 4th August 2021

Affordable, efficient, very impressed!

I found By Miles to be the most affordable option for my car insurance, they have a clever business model and their customer service is efficient and helpful. So far I have been really impressed! Reviewed on: 4th August 2021

Can't fault it.

Easy to set up. Affordable and a great App to keep on top of everything. Reviewed on: 4th August 2021

Very good

Best insurance I have ever seen cheap and good Reviewed on: 4th August 2021

A useful way to reduce travel costs

As someone who does not commute by car, this is a good way to save on insurance costs.. Reviewed on: 4th August 2021

Great Value

I find this policy rewarding simply because I generally don't travel too far and I only pay for what I do use so I end up saving money every so often. Reviewed on: 4th August 2021

Flexibility and tracking at its best

I love my ByMiles experience. Even if you aren't a low mileage driver I would say this insurance is great if you want to save money. You are more likely to walk to the shops if you know how much each journey costs which is inadvertently good for the environment! Would recommend ByMiles to anyone. Reviewed on: 4th August 2021

ideal if you don't drive too many miles, I already renewed once

I was dubious at first whether it would actually work out cheaper than conventional insurance, as it's calculated on the number of miles driven, but in view of the lockdown, I drove far fewer miles than expected in 2020 and the first half of 2021, so it has worked out extremely cheap. I paid just about £120 in a fixed annual premium and I've been paying only £5-10 in terms of additional cost for the miles. Note that the cost-effectiveness will vary depending on your situation. Being in my late 40s without any past driving problems is what kept my premium low, and the fact that I worked from home anyway even before Covid and don't commute, but overall it would have been lower than conventional insurance anyway even without lockdowns. I'd say it might not be worth it if you drive over 10,000 miles a year, but in view of lockdowns I think I drove a ridiculously low amount of 2 - 3,000 in 2020. It will be higher in 2021, but still probably below 5,000 which means that most people who drive low mileages like that should save quite a bit versus conventional insurance. Service and communication has been excellent and it's nice to have access to the online stats of your routes recorded by the tracking device in the car, which is very easy to install and also protects your car against theft or unauthorised use by showing you its location at all times. Reviewed on: 4th August 2021

Happy

What can I say? Customer services very pleasant and easy to deal with, and I'm saving a fortune already and not even halfway through my policy year. Most definitely will use again, and no hesitation in recommending to anyone! Reviewed on: 4th August 2021

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By Miles: Car insurance reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13081)

CR Insurance for the now

Brilliant value paying only for what you use

Affordable, efficient, very impressed!

Can't fault it.

Very good

A useful way to reduce travel costs

Great Value

Flexibility and tracking at its best

ideal if you don't drive too many miles, I already renewed once

Happy

Review By Miles: Car insurance now

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