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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

simple and very good value

very easy to fit the mileage gizmo...only wish you could extend cover to older [90 plus] careful drivers even if we have to have annual medicals Reviewed on: 4th August 2021

Catered to my needs

I used to pay annually every year where a £450+ straight out of my bank was a bit too much. I don't like large monthly payments either so paying a "deposit' to cover the car when parked and pay for what you drive is perfect for me now. I'm currently working from home 3 times a week so I'm driving less each month, I'm averaging £8 saving every month on my insurance, so I'm saving around £100 a year. I've not had to deal with customer services yet (hopefully ever :) ) but the instructions to setup the car device was simple to setup and had no issues with it. I've spoken to a few people who this might benefit and they're also looking to switch once their insurance has ran out. Reviewed on: 4th August 2021

Excellent company

Never had any problems with this insurer, suits my needs and always someone there to help me with any issues Reviewed on: 4th August 2021

Great for low mileage driver

Fantastic insurance for someone who drives infrequently or short distances. It has also made me think about unnecessary trips and gives me incentive to walk where possible rather than take the car. Reviewed on: 4th August 2021

Best Insurance by Miles

Insurance is usually such a pain but by Miles is by miles the best I’ve ever had with a great App thrown in as well Reviewed on: 4th August 2021

Very easy app to use and accurate

Cheap insurance if you don’t use the car much often which was very useful during the pandemic Reviewed on: 4th August 2021

First class insurance by miles

Opted for By Miles due to their price and holistic appeal which had encouraged me to reduce the amount of miles I drive. This drastically reduces my premium and monthly costs when By Miles gave me a free miles credit. Easy, simple and professional service. Thank you Reviewed on: 4th August 2021

Makes me enjoy insurance!

Love this way of paying, the app is super easy to use and the staff are always very helpful . Couldn’t recommend it more Reviewed on: 4th August 2021

Great Insurer

Really great insurance and fantastic pricing Reviewed on: 4th August 2021

I love By Miles !

Bymiles is such a refreshing approach to car insurance. As someone that only drives on the weekends, I think this is a much fairer way to provide an insurance solution for people such as myself. Whenever I’ve had to speak to someone in the service team they’ve been nothing but friendly, professional and prompt. The app is also very easy to use which makes life easier. So far I’ve recommended 5 family and friends to Bymiles who have all gone on to get an insurance policy with them and share the same views I do. Thank you for all you do ! Reviewed on: 4th August 2021

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