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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

I TELL EVERYONE TO USE BYMILES!!

5
Customer service can define a business, and ByMiles lead by example. The fact their product is the best out there is a bonus! Reviewed on: 4th August 2021
Brad Haverly's avatar
Brad Haverly

Great service

5
I was dubious at first as I hadn’t heard of the By Miles company but as it was a lot cheaper I thought I’d give it ago. Zero complaints, it works exactly how it says. When I’ve needed to contact customer service it’s been easy, they respond so quickly and are very friendly! I would definitely recommend to anyone! Reviewed on: 4th August 2021
Ashleigh Todd's avatar
Ashleigh Todd

Modern insurance for modern life

5
Such a brilliant way of doing insurance. Now any other means of calculating car insurance just seems out of date, backwards, even unfair! Well done ByMiles! Reviewed on: 4th August 2021
Warren Kempt's avatar
Warren Kempt

Perfect for convenient driving

5
I’ve been with By Miles for almost a year and it has been fantastic! The insurance scheme is perfect for someone like me who only uses the car socially. It saved me a lot of money compared to other insurance companies. Reviewed on: 4th August 2021
Nikko's avatar
Nikko

Cheap and easy

5
Very easy to use, app very handy and I'm saving a fortune. Reviewed on: 4th August 2021
PAllan's avatar
PAllan

Blessing in disguise

5
I used by Miles due to the lockdown I wasn't really driving my vehicle. Ive now been using them 2 years and will use them for the rest of my driving life. Easy to deal with, cheap. The concept of paying mileage has also got me out walking more if it is only a short journey. Reviewed on: 4th August 2021
Lewis Jackson's avatar
Lewis Jackson

Good experience

5
Had a very good experience and easy to track your miles. Reviewed on: 4th August 2021
NaveenKumar's avatar
NaveenKumar

Highly recommend

5
Insuring with by miles was a blessing for me. I can easily get in touch with them via the app and always get quick responses. I have also been able to save money which was my biggest issue at the time. Its great being in control of how much insurance I need to pay per month. I think this is by far one of the best insurance companies. I'm glad I joined and have recommended them to friends family and colleagues! Reviewed on: 4th August 2021
AH's avatar
AH

Very good

5
Fantastic insurance company and very cheap Reviewed on: 4th August 2021
Besime 's avatar
Besime

Excellent.value and customer and service

5
I was a little reticent at first going for this company but I have to say, they’ve been amazing. The communication and app are excellent and I can keep a track on how much I’m spending insurance wise each month. Reviewed on: 4th August 2021
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