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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

By Miles better car insurance!

Joined by miles car insurance 8 months ago and cut my costs down by a considerable amount. its straight forward to use through the app and even has handy tools like the car health checker which shows any fault codes so you can relay them to mechanic if needed. There is even a trip planner so you can work out the costs of any trips you want to go on. by miles better than any insurance I have had to date! Reviewed on: 4th August 2021

Really cheap insurance for people that do low mileage.

By miles was a blessing for me, from normal insurance companies my premium was quite high but using by miles they gave me a cheaper, fairer alternative so I could carry on driving my dream car! - HK Reviewed on: 4th August 2021

The genius flexibility that I was looking for in a car insurance!

It has only been a month since I have got my ByMiles car insurance but I am loving it already. It is a simple yet a genius insurance model that has been missing in the market in my opinion. It especially works better for people like me who don't drive excessively and don't want to pay a heavy chunk of money at once. Base amount is fair and affordable and after that you pay only what you drive and since you have the raal time notifications of your journeys and how much they cost, you can even adjust your driving if you don't want to go over budget. Installing the tracking device is fairly easy but well explained anyways. Another thing is that you pay the flexible bit in direct debits every month while if you wanted to smooth your payments in other providers you would have to pay extra interest on your initial quote. Anybody who drive more than 10000 miles a year should definitely check and compare other providers but otherwise I have a feeling ByMiles would work better than any other insurer. If the rates don't go up, I will be more than happy to keep taking my next insurance with ByMiles again. Reviewed on: 4th August 2021

Simple to use and keep track of your mileage and expenditure

I have been using By Miles for 2 years and it’s been a really simple way to insure my car. The staff are really helpful and the app is clear and easy to use. Reviewed on: 4th August 2021

Best value for money on car insurance

I am so glad I came across By Miles when I was looking to renew my car insurance. The quotes and monthly payments were expensive. Once I understood the simple way By Miles worked I was immediately sold by its insurance product. I save so much money each month by simply paying for the mileage I do. I have recommended to friends and family. I can’t see any need to change my car insurance provider as By Miles works for me. Reviewed on: 4th August 2021

EXCELLENT

Always had a positive experience when speaking to the customer service teams. The make your changes section is very useful and easy to use. Reviewed on: 4th August 2021

It's easy and transparent

As simple as that. The app and the obd is so helpful for the car and also to locate the car as well. Really happy with the service so far. Reviewed on: 4th August 2021

Brilliant insurance company!

By far the best car insurance company out there! Especially if you don’t do loads of miles. Reviewed on: 4th August 2021

A modern and sensible approach to car insurance

I have always found navigating car insurance difficult, to me it has always seemed antiquated. By miles appeared to me the logical approach. Your personal fuel usage is dependent on how many miles you drive so why not insurance too? the more miles you cover naturally would increase the risk of accidents so should be a higher cost. As a person that does not travel large distances regularly this service was the best option for me to be able to afford fully comp insurance. The tracker was easy to install and information on how to install it was available through the insurer. Not only has the tracker been useful for me to gauge my monthly fuel budget, it has also been useful to locate my car in large car parks and run health checks on my car. I have recommended by miles to many friends and family, hands down the best insurer that I have dealt with or heard of. Reviewed on: 4th August 2021

Fantastic company with quick and easy set up

During the pandemic i’ve been working from home and don’t do as many miles as i would normally do, i came across By Miles and thought it was perfect for what i needed! A small up front fee and as little as £8 per month, absolutely fantastic and has saved me almost £700 a year. The set up was quick and simple and the miles tracker was delivered the next day, it gave clear instructions and even a video on how to plug into your car which was beyond easy! The app is absolutely brilliant and not only does it give you a run down on what journeys you do even down to the post code you’ve travelled to it also provides a health checker for your car, a journey estimate calculator. It tells you how much you’ve spent and how long you have left till your next payment. It also gives statements and gives you a notification on when your payments will be going out so you can make sure you have the money ready! Best thing i ever did changing to this company and another bonus a built in GPS tracker which you can also check easily on the app!!! Reviewed on: 4th August 2021

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By Miles: Car insurance reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13081)

By Miles better car insurance!

Really cheap insurance for people that do low mileage.

The genius flexibility that I was looking for in a car insurance!

Simple to use and keep track of your mileage and expenditure

Best value for money on car insurance

EXCELLENT

It's easy and transparent

Brilliant insurance company!

A modern and sensible approach to car insurance

Fantastic company with quick and easy set up

Review By Miles: Car insurance now

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