Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

By Miles Car insurance reviews (13081)

EPIC -Efficient Price Integration Customer

5
Efficient customer service so easy via app and so easy to set up Price is excellent beats the whole market of car insurance Integrated smart plug that plugs in your car and only tracks the mileage, not like other car insurance who give you a score every month Customer service is fantastic always there to help. Reviewed on: 4th August 2021

Simple and fair

5
This is the only way l would ever insure my car now. It’s straightforward with no hidden agenda and l only pay for what l use. All car I insurance companies should follow this lead. Reviewed on: 4th August 2021

Best Company i have been with

5
everything is just bang on and customer service is Reviewed on: 4th August 2021

Great insurance

5
I am so glad I choose this insurance, at the first I was a bit sceptical by this pay by the mile system because was new for me but while reading them policy and get to know the company I realised this is not only what I need but a very cool company. The best choice. Never had an accident, never needed to call, never had a problem.. so far amazing.. Reviewed on: 4th August 2021

Fantastic

5
This company have been great ever since joining no problems no issues, get support when needed Reviewed on: 4th August 2021

Drive miles with By Miles

5
This is the cheapest insurance policy I have ever had. By Miles is simple to use, PLUG AND GO. Reviewed on: 4th August 2021

A breath of fresh air!

5
After paying extortionate car insurance prices for years I came across by miles! I was sceptical as first as I was concerned about hidden costs, however, after being with by miles for a few months I can honestly say it is one of the best decisions I have ever made. My car insurance costs less than half of what it did! The app is great and you can track where you have been and how much it has cost. You see how much your monthly payment is going to be before your bill which is great. I have gone over on my estimated miles but my bill is still half of what I was paying with other companies. You can also do a health check on your car with the little box which indicates what particular codes mean which is fantastic. Additionally, you can see where you car is which may come in handy if your car was ever stolen! I absolutely love by miles and I will probably be sticking with them until my driving days are over. So thank you! Amazing! Reviewed on: 4th August 2021

Best by miles

5
Excellent! The app is extremely say and clear to use with mileage clearly outlined for each journey. I would not hesitate this brilliant approach to car insurance - I wish someone had thought of it sooner. Reviewed on: 4th August 2021

Car Insurance that just makes sense

5
Since being with ByMiles, I have had the best experience. That feeling of not wasting any money has been great. You pay to be insured for when you drive along with having all of your typical cover. I can't imagine being with anyone else. I'm in love Reviewed on: 4th August 2021

Amazing insurance

5
By miles are honest and upfront. Great prices and free miles! What more could you ask for. Lovely low monthly fees Reviewed on: 4th August 2021

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review