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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

The best car insurance

5
Im driving car over 17years,but car insurance like By Miles is THE BEST FOREVER Reviewed on: 4th August 2021

Really easy to understand and use, highly recommend!

5
I signed up for By Miles in November and it's one of the best decisions I've made. I don't drive many miles so paying for what I drive was a perfect idea. The app is so easy to understand and the tracking device in the car puts my mind at rest. Cannot recommend enough! Reviewed on: 4th August 2021

Best insurance ever, dont hesitate just get it

5
I feel this is the best insurance i have ever had, i have told all of my friends and family about it. Reviewed on: 4th August 2021

Best insurance and cost effective

5
Best insurance which you control and pay as you drive. Less drive pay less. Everything is in your control Reviewed on: 4th August 2021

Excellent

5
Excellent as always. Always here to help. Excellent service. Reviewed on: 4th August 2021

Best customer service

5
Great customer service easy to get in touch with and really helpful staff. Highly recommend. Reviewed on: 4th August 2021

Really great value

5
I found By Miles from Instagram and I have saved money by using this service. Customer service is great too. Reviewed on: 4th August 2021

Easy and well priced insurance

5
This insurer are really easy to contact through the app with the chat function. They offer good prices that work out cheaper as you only pay per mile actually driven which makes it seem fairer. Reviewed on: 4th August 2021

All okay

5
They have done exactly what it says on the tin. Reviewed on: 4th August 2021

GREAT

5
very Cheap and and very inconvenience very good customer service all there to help and as good as it run by your phone can always track your mileage so if you are spending to much you can stop driving the price reflects your driving great insurance Reviewed on: 4th August 2021

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