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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

World Class

5
Due to the C-19 pandemic and unfortunately losing my job, having car insurance like By-Miles has been extra special because now I only use my car for big shops and health appointments. So I only clock up very few miles, hence saving me money. Customer services are also world-class, I have been with By - Miles for nearly 3 years now if not longer, so they have really like a friend of the family. Speed of service is also world-class and I have never had any problems whatsoever. World Class. Reviewed on: 4th August 2021
Adrian Davis's avatar
Adrian Davis

Honestly, other insurers need to take a leaf out of their book

5
The team at ByMiles are so helpful! Whenever I have an issue, I do t have to wait very long before someone responds to my query. I have had no issues with them. Reviewed on: 4th August 2021
P's avatar
P

Perfect for my needs

5
Meets all my needs, provides an excellent review of my usage and is the most cost effective solution in a modern society where alternative methods of travel can be explored. Reviewed on: 4th August 2021
Mo's avatar
Mo

Verry profesioals

5
Profesionals team 10 out of ten pleasure to work with Reviewed on: 4th August 2021
Gheorghe. Constanciuc's avatar
Gheorghe. Constanciuc

Best car insurance ever

5
By far the best car insurance ever. I dont drive much, so this company has saved me a lot of money. There is also a 150 mile cap for longer journies. Customer Service is also excellent. Definitely 10/5!!! Reviewed on: 4th August 2021
Nicole's avatar
Nicole

CLEAR INSURANCE

5
What a fantastic way to get insured. Transparent... Interest free and putting you in control. Reviewed on: 4th August 2021
Abdur's avatar
Abdur

Best car insurance

5
I have never had car insurance this easy and affordable before. They are quick and helpful at dealing with any query you have. I wouldn't want to change insurance provider again. Highly recommended Reviewed on: 4th August 2021
Anne Victoria Maloney's avatar
Anne Victoria Maloney

Perfect for the low mileage driver

5
Perfect choice for me, as I mostly use my vehicle for the short journey's, to and from my place of work. Reviewed on: 4th August 2021
Paul. E's avatar
Paul. E

Brilliant plan

5
From the start miles was so easy to sign up for and no hidden costs. Simple and easy to install and great app with great FAQ and chat just in case you have anything to ask they will help instantly. Would definitely use again! Cheaper too! Reviewed on: 4th August 2021
Martin Allen's avatar
Martin Allen

I have had a great experience/ service so far.

4
Ive been so happy I’ve recommended a family member which have purchased insurance and I have also even added my spouse as second driver. No problems at all. Reviewed on: 4th August 2021
Monica Murillo's avatar
Monica Murillo

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