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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best pay by mile insurance

5
Since I joined pay by mile I have save lot of Money I only pay when I drive not like other insurance you have to pay when you are not driving a lot and car sat home Thanks pay by mile savied me lot of money you are the best. I Say to everyone who use other insurance come and join pay my mile it will say you lot of money Reviewed on: 4th August 2021
Mohammed azhar saleem 's avatar
Mohammed azhar saleem

works for me

5
useful advice, eg. lockdown., winter weather. prompt response to queries. cheap for my low usage of my car. Reviewed on: 4th August 2021
Cynthia Yeadon's avatar
Cynthia Yeadon

Competitive price

5
Easy to get on board and manage policy, competitive prices. Reviewed on: 4th August 2021
Nadeem Aslam's avatar
Nadeem Aslam

Best By Miles!

5
By Miles has provided the most hassle free, value for money, car insurance I've ever had in my 20 years driving! The quick chat service gets you straight through to a real human and they follow up & deliver every request on time, every time. I will literally never go anywhere else. Reviewed on: 4th August 2021
Claire Woollins 's avatar
Claire Woollins

Dean W

5
No issues at all even when I have had a issue they've resolved it very quickly ,good value for money especially if you don't do much driving saved me around 150 pound a year Reviewed on: 4th August 2021
Dean Wilson's avatar
Dean Wilson

Great price, easy to use, great customer support

5
I was a little skeptical about By Miles, but they have been great. The price excellent, the support also excellent I really like not having to pay a huge APR for the privilege of paying monthly like you do for other car insurance. It also allows you to track your journey routes and provides some diagnostics for your car. Really the best thing to happen to car insurance. Reviewed on: 4th August 2021
hayzo's avatar
hayzo

Excellent service so far. I have already recommended to neighbour

5
My daughter recommended By Miles to me. I am retired and therefore don't do many Miles. By Miles is ideal for me. Other people have also advised me how excellent the service is. The Tracking device was easy to install and it keeps me very well informed. Reviewed on: 4th August 2021
Maudline Sweeney 's avatar
Maudline Sweeney

great insurer - superb app

5
I used to be with carrot insurance, and frankly it is night and day in experience. The carrot app would frequently misreport mileage and other details, which ended up costing me extra. In contrast, the by miles app is fast, accurate and useful, and tells you everything you need to know at a glance, including post journey notifications telling you how much your journey cost. Really excellent! Reviewed on: 4th August 2021
Ariel Kropp's avatar
Ariel Kropp

Value, convenient and flexible

4
Good value for money, makes sense to pay as much as you drive. Good app also, keeps me updated on how much my monthly cost is going to be. Reviewed on: 4th August 2021
Ali's avatar
Ali

%100 saving with by miles

5
Best insurance and cheaper then everyone in market Reviewed on: 4th August 2021
Abdul Rahim's avatar
Abdul Rahim

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