Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

By Miles Car insurance reviews (13081)

Fantastic product and great customer service

5
I couldn’t be more be more happier by saving £300 a year! Reviewed on: 4th August 2021

Most cost effective insurance

5
We bought our car insurance sign ByMiles because the cost overall was appealing to us. We don’t drive our car often so for us to pay over £700 for the year with other insurance companies didn’t make sense to us. With ByMiles, we see a breakdown for every journey how much it’s cost us as well as get monthly statements so we can better monitor our mileage. It’s the best thing for those who barely drive and want to save some money! Reviewed on: 4th August 2021

Great Insurer

5
Best value for money, flexible on the miles I drive and was easy to install the tracker. Best car insurance option by miles! Reviewed on: 4th August 2021

Easy simple affordable

5
Easy to use the app, cheap costs and good service Reviewed on: 4th August 2021

Cheap insurance - pays as you drive

5
By Miles is by far one of the cheapest insurance cover i have seen. I joined By Miles pre-covid lockdowns and with the lockdowns my annual insurance decreased significantly due to reduced travel. With the current changes in working style, pay as you drive seems to be the best model for insuring your car. Reviewed on: 4th August 2021

Transparent and fair pricing with great customer service

5
Relatively new to By Miles but impressed with customer service and pricing; my queries were answered swiftly and help with setting up tracker given (which proved much easier that expected). I like having the app to check my journeys: it makes pricing transparent and verifiable. Reviewed on: 4th August 2021

The best insurance I've had

5
Bymiles is the best insurance I've had so far, I love that I only pay per mile that I drive, It makes sense. Also excellent customer service, I usually move providers each year but I will definitely be staying with Bymiles. They're unbeatable! Reviewed on: 4th August 2021

Invaluable during Lockdown

5
Saved me hundreds last year and it was the first time my renewal quote was reasonable compared to starting a new policy Reviewed on: 4th August 2021

Fab

5
I love this it was quick and easy to install..the app let's you know how you are doing daily regarding usage .and its actually motivated me to walk shirt distances rather than drive..not because of the cost but for my health and fitness I chose to not to drive some places now Reviewed on: 4th August 2021

Easy peasy

5
Car insurance for the digital age Reviewed on: 4th August 2021

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review